Dynamic sales associate with a proven track record at Arrowhead Executives, excelling in upselling and delivering exceptional customer service. Skilled in e-payment processing and adept at resolving customer issues, fostering strong relationships, and enhancing satisfaction. Recognized for maintaining a clean and organized environment, contributing to operational efficiency and a positive customer experience.
Overview
10
10
years of professional experience
Work History
Sales Associate
Arrowhead Executives
01.2025 - Current
Engaged with customers to effectively build rapport and lasting relationships.
Solved customer challenges by offering relevant products and services.
Addressed inquiries regarding sizing, accessories, and merchandise maintenance.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Housekeeper
Embassy Suites
08.2017 - 11.2019
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Disposed of trash and recyclables each day to avoid waste buildup.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Adhered to professional house cleaning checklist.
Food and Nutrition Assistant
Kansas Public School District
09.2021 - 09.2023
Developed nutrition-related policies and procedures to facilitate compliance with regulatory standards.
Assessed nutrition needs to determine best intervention and care.
Assisted with developing and implementing budget and resource allocation plans to promote cost-effectiveness and efficiency.
Provided support to individuals with special dietary need to meet unique nutritional requirements.
Utilized POS system to receive and process food and beverage orders.
Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Monitored food quality and freshness throughout day.
Verified prepared food met standards for quality and quantity before serving to customers.
Greeted customers and answered inquiries regarding menu items and specials.
Maintained food and sanitation standards to prevent food-borne illness and promote health.
Maintenance Technician
Midtown Now Kc
03.2020 - 07.2021
Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
Safely and effectively handled wide range of cleaning products and solutions.
Floor Technician
Amazon
01.2019 - 08.2020
Inspected equipment regularly and kept detailed records of floor cleaning supply inventories.
Quietly waxed, buffed and vacuumed floors.
Cleared trash and debris from rooms and office areas regularly.
Kept public pathways clear of safety hazards and spills with regular checks and attention.
Shift Leader
Pizza Hut
01.2015 - 06.2019
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Enforced company policies and regulations with employees.
Trained new employees and delegated daily tasks and responsibilities.
Paid Social Manager at Assumed a leadership role overseeing a team of executives and senior executives responsible for managing US-based client accounts, providing guidance for campaign execution across various social media platforms.Paid Social Manager at Assumed a leadership role overseeing a team of executives and senior executives responsible for managing US-based client accounts, providing guidance for campaign execution across various social media platforms.
Operations Support Specialist at Heartland Regional Alcohol and Drug Assessment CenterOperations Support Specialist at Heartland Regional Alcohol and Drug Assessment Center