Jaylynn Gonzales
Pueblo,CO
Summary
Dynamic professional with a strong background in customer service, data entry, and management. Proven ability to lead teams and enhance operational efficiency while maintaining confidentiality. Skilled in staff training and adept at money handling, ensuring accuracy and compliance in all tasks. Committed to delivering exceptional service and fostering a collaborative environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Data Entry Clerk
IDS Solutions
Pueblo, CO
03.2026 - Current
- Entered and updated data accurately in company databases and spreadsheets.
- Verified data entries to ensure accuracy and consistency across records.
- Managed incoming data requests and prioritized tasks effectively.
- Completed data entry tasks with accuracy and efficiency.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
Assistant Manager
Panda Express
2001 S Pueblo Blvd
12.2018 - 05.2025
- Assisted in daily operations by supporting team members with routine tasks and customer interactions.
- Supported training initiatives for new staff, fostering a collaborative learning environment.
- Engaged with customers to address inquiries, ensuring high levels of satisfaction and service quality.
- Adapted quickly to changes in responsibilities, demonstrating flexibility in a dynamic work environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Crew Team Member
Taco Bell
1200 Southgate Pl
06.2015 - 11.2018
- Assisted in daily operations by supporting team members with routine tasks and customer interactions.
- Supported training initiatives for new staff, fostering a collaborative learning environment.
- Engaged with customers to address inquiries, ensuring high levels of satisfaction and service quality.
- Adapted quickly to changes in responsibilities, demonstrating flexibility in a dynamic work environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Education
Associate of Applied Science -
Pueblo Community College
Pueblo, COSouth High School
1801 Hollywood Dr 8100506.2018
Skills
- Customer service
- Money handling
- Team leadership
- Confidential handling
- Computer data entry
- Staff training and development
- Task delegation
Certification
Servesafe
Timeline
Data Entry Clerk
IDS Solutions
03.2026 - Current
Assistant Manager
Panda Express
12.2018 - 05.2025
Crew Team Member
Taco Bell
06.2015 - 11.2018
Associate of Applied Science -
Pueblo Community College
South High School