Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jaylynn Millwood

Parkersburg,WV

Summary

Dedicated leader with a focus on team collaboration and customer service. Expertise in identifying training needs and implementing programs that foster skill development and operational efficiency. Operates exceptionally well in high-pressure environments. Highly developed communicator with outstanding skills in complex problem solving and conflict resolution.

Overview

10
10
years of professional experience

Work History

Server and Bar Trainer

Texas Roadhouse
Parkersburg , WV
12.2015 - Current
  • Developed and implemented training programs for new bartenders.
  • Maintained cleanliness and organization of the bar area consistently.
  • Collaborated with management to identify areas where additional training was needed.
  • Provided excellent customer service in fast-paced dining environment.

Key Hourly Manager

Texas Roadhouse
Parkersburg, West Virginia
07.2020 - 07.2021
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Provided leadership during times of organizational change or crisis situations.

Administrative Assistant

Monongalia County Child Advocacy Center
Morgantown, WV
01.2017 - 05.2018
  • Assisted in preparing case files and documentation for legal proceedings.
  • Coordinated schedules and appointments for staff and clients effectively.
  • Facilitated communication between families and service providers seamlessly.
  • Maintained accurate records and databases of client information securely.

Education

Bachelor of Science - Psychology

West Virginia University
Morgantown, WV
05-2017

Skills

  • Problem solving
  • Time management
  • Team collaboration
  • Effective communication
  • Attention to detail
  • Crisis management
  • Strong work ethic
  • Exceptional customer service
  • Multitasking and organization

References

References available upon request.

Timeline

Key Hourly Manager

Texas Roadhouse
07.2020 - 07.2021

Administrative Assistant

Monongalia County Child Advocacy Center
01.2017 - 05.2018

Server and Bar Trainer

Texas Roadhouse
12.2015 - Current

Bachelor of Science - Psychology

West Virginia University