Jaylynn Monzo
Filion,MI
Summary
Dedicated pharmacy technician intern with strong skills in customer service, regulatory compliance, and inventory management. Committed to enhancing patient interactions and ensuring medication accuracy.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Pharmacy Technician Intern
Walmart Pharmacy
Bad Axe, Michigan
07.2026 - Current
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Processed prescription orders using pharmacy management software effectively.
- Verified patient information on prescription orders.
- Received verbal and written prescriptions from physicians for patients.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Ensured that all safety standards were met during preparation of medications.
- Labeled bottles with appropriate information such as strength, quantity, directions for use and expiration date.
- Provided customer service to patients by answering questions regarding their medication.
- Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
- Managed inventory by restocking medications and supplies regularly.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Assisted head pharmacist with filling a large number of prescriptions per day.
- Entered prescription information into computer databases.
Dental Front Office Receptionist
Bad Axe Family Dentistry
Bad Axe, MI
09.2021 - Current
- Streamlined patient scheduling and appointment reminders to enhance office flow.
- Maintained master calendar and scheduled new appointments based on provider availability.
- Coordinated insurance verification and processing, ensuring accurate billing for patients.
- Collected payments from customers at the front desk, ensuring accurate transaction processing. and billed insurance companies for remaining balance.
- Processed payments and managed financial transactions effectively at the front desk.
- Managed patient accounts receivable, facilitating timely payments and reducing outstanding balances.
- Handled patient inquiries and concerns with professionalism and empathy.
- Maintained organized patient records, enhancing accessibility and efficiency through electronic health record systems.
- Ensured HIPAA compliance while handling confidential patient information.
- Supported dynamic patient flows by setting up and breaking down rooms, cleaning surfaces and restocking supplies.
- Created charts for new patients prior to their appointment date.
- Communicated with patients with compassion while keeping medical information private.
Education
High School Diploma -
Ubly Community Schools
Ubly, MI05-2016
Some College (No Degree) - Dental Assistant
Ross Medical Education Center
Flint, MISome College (No Degree) - Pharmacy Technician
Ross Medical Education Center
Flint08-2026
Skills
- Prescription processing
- Regulatory compliance
- Inventory management
- Regulatory compliance
- Appointment coordination
- Patient support
- Regulatory compliance
Certification
- Pharmacy Technician Temporary License
Timeline
Pharmacy Technician Intern
Walmart Pharmacy
07.2026 - Current
Dental Front Office Receptionist
Bad Axe Family Dentistry
09.2021 - Current
High School Diploma -
Ubly Community Schools
Some College (No Degree) - Dental Assistant
Ross Medical Education Center
Some College (No Degree) - Pharmacy Technician
Ross Medical Education Center