Jaylynn Ortiz
Somerset,NJ
Overview
4
4
years of professional experience
Work History
Assistant Manager
Karly's Pizza and Restaurant
11.2019 - Current
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelor of Arts - Psychology
Montclair State University
Montclair, NJ05.2026
Associate of Arts - Psychology
Middlesex County College
Edison, NJ01.2024
Skills
- Sales Techniques
- Staff Development
- Costumer Service
- Computer Skills
- Teamwork
Languages
Spanish
Full Professional
Timeline
Assistant Manager
Karly's Pizza and Restaurant
11.2019 - Current
Bachelor of Arts - Psychology
Montclair State University
Associate of Arts - Psychology
Middlesex County College