Jayme Bass
Republic,MO
Summary
Dynamic cash posting professional with proven expertise at Missouri Eye Institute, recognized for enhancing workflow efficiency and accuracy in payment processing. Skilled in Microsoft Excel and effective communication, I excel in problem-solving and team collaboration, consistently reducing unapplied cash balances and improving customer satisfaction through proactive service and meticulous attention to detail.
Overview
11
11
years of professional experience
Work History
Cash Poster
On-Point Services
Oklahoma City, OK
10.2024 - Current
- Posted insurance and personal payments to patient accounts accurately. Assisted with managing Excel sheets and daily reports. Verified correct payment application to respective accounts. Communicated denials to insurance department. Balanced accounts to minimize bad debts. Trained new hires for posting positions.
- Facilitated collaboration among team members to optimize cash posting procedures.
- Assisted in reconciling accounts and managing audits. Supported the updating of financial records with high accuracy.
- Executed monthly reconciliation of account information and reported figures in general ledger by cross-referencing with bank account statements.
- Optimized daily reporting information entry processes for enhanced record-keeping efficiency.
Insurance Customer Service Representative
On-Point Services
Oklahoma City, OK
10.2024 - Current
- Assisted in verifying insurance claim statuses and resolving denials. Communicated with insurance companies to address claim issues. Processed corrected claims for rebilling. Updated patient accounts with insurance information. Collected payments from customers for co-pays and outstanding balances.
- Managed sensitive customer information with utmost discretion, ensuring compliance with stringent data privacy regulations.
- Recorded customer interactions and transactions to ensure accurate and current records.
- Resubmitted edited claims following denial to enhance financial performance.
Cash Poster
Missouri Eye Institute
Springfield, MO
06.2015 - 10.2024
- Executed accurate processing and posting of cash transactions to enhance revenue recognition efficiency.
- Executed reconciliation of daily cash receipts with accounts payable and receivable records.
- Facilitated resolution of discrepancies by conducting thorough investigations of account statements.
- Administered accurate financial record-keeping utilizing industry-standard software tools.
- Facilitated training sessions for new staff on cash posting protocols to ensure accuracy and compliance.
- Executed process improvements that minimized posting errors and optimized workflow efficiency.
- Facilitated financial audits by delivering comprehensive documentation of cash posting activities.
- Optimized cash posting accuracy through meticulous review and reconciliation of daily transactions.
- Enhanced customer satisfaction by ensuring prompt response times and effectively resolving billing inquiries regarding posted payments.
- Facilitated training sessions for new employees on cash posting procedures to ensure uniformity across the team.
- Streamlined unapplied cash balances by conducting comprehensive research and ensuring precise payment allocation.
- Streamlined payment processing by efficiently entering cash receipts into accounting software.
- Executed data entry using 10-key calculator to ensure accurate and efficient computations.
- Managed patient scheduling for appointments, ensuring efficient use of time and resources.
Education
High School Diploma -
Republic High School
RepublicSkills
Accurate data entry
Banking procedures
Initiative-taking
Payment processing
Organization skills
Teamwork
Goal orientation
Customer service
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Multitasking Abilities
Reliability
Critical thinking
Organizational skills
Adaptability and flexibility
Effective communication
Creative problem solving
Proactive and Self-motivated
Customer relations
Microsoft Excel
Microsoft office
Handling confidential materials
Self motivation
Professionalism
Data entry and 10-key
Timeline
Cash Poster
On-Point Services
10.2024 - Current
Insurance Customer Service Representative
On-Point Services
10.2024 - Current
Cash Poster
Missouri Eye Institute
06.2015 - 10.2024
High School Diploma -
Republic High School