Kaitlin West
Akron,OH
Summary
Results-driven professional with experience at Odyssey Health Systems, skilled in payment processing and accurate data entry. Successfully reconciled payments received by Insurance companies, ensuring that they are accurately recorded in the financial system. Proven ability to interpret data and deliver exceptional customer service, ensuring confidentiality and discretion and all tasks.
Overview
3
3
years of professional experience
Work History
Cash Poster
Odyssey Health Systems
10.2024 - Current
- Accurately post payments received via checks, EFTs, wire transfers, and credit cards into the financial system
- Ensure that payments are matched correctly with invoices and resolve any discrepancies
- Process daily cash receipts and applied payments accurately to patient accounts
- Adhere to company policies and regulatory guidelines to ensure proper financial reporting
Clerical Specialist
Odyssey Health Systems
08.2023 - 10.2024
- Scanned, indexed and stored records to manage filing system
- Prepared, reviewed, and submitted surgical cases using spreadsheets for billing and claims processing
- Ensure that all received payments are accurately recorded and deposited to maintain up-to-date financial records and improve cash flow
- Assisted in training new hires on company procedures and software tools, ensuring seamless integration into the team.
Cashier
GetGo Gas Station
07.2022 - 06.2023
- Collaborated with team to complete daily tasks and enhance service delivery
- Delivered superior customer service, answered questions, and resolved customer complaints
- Assisted with collection, loading and acceptance of payment for customer pick-up and delivery orders
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Associate of Applied Business - Accounting And Finance
Stark State College
Akron, OH12.2025
Skills
- Data interpretation
- Technical aptitude
- Payment processing
- Accurate data entry
Timeline
Cash Poster
Odyssey Health Systems
10.2024 - Current
Clerical Specialist
Odyssey Health Systems
08.2023 - 10.2024
Cashier
GetGo Gas Station
07.2022 - 06.2023
Associate of Applied Business - Accounting And Finance
Stark State College
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