Jayme C. Long

Healthcare professional with substantial experience in clinic coordination. Proven ability to streamline operations and enhance patient experience through effective management and problem-solving. Known for strong collaboration skills and adaptability in dynamic environments, ensuring reliable and consistent results.

• Surgery/ Clinic Coordinator, Grandview Cardiothoracic Surgeons, 2022-09-01, present, Grandview, AL, prepare patient referrals, obtain patient records, verify insurance, obtain insurance authorizations, schedule surgeries, authorize surgeries, schedule testing, assist with physician credentialing, payroll, call pay, expense reports, responsible for new employee training
• Front Desk Receptionist, North Shelby Family Health, 2019-12-01, 2022-09-01, Birmingham, AL, utilized database systems to schedule appointments, check-in patients, verify patient insurance, responsible for preparing charts for appointments daily, discharging patients, reducing charts, communicated messages to and from nurses, doctors and patients, processed copays and cash and check deposits, balanced cash drawer end of day
• Clinic Manager, Chilton County Physical Therapy, 2015-05-01, 2017-04-01, Clanton, AL, utilize database systems to schedule appointments, verify patient insurance, process referral information from physician offices, responsible for preparing charts for appointments daily, discharging patients, reducing charts, communicate messages to and from physical therapists, assistant, and patients
• Front Desk Receptionist, NeuroSpine Physical Therapy, 2013-09-01, 2015-05-01, Birmingham, AL, managed daily appointment schedule utilizing databases for scheduling and check-in and discharge, verifying insurance and entering billing information, communicated with case managers and adjusters to ensure updated and accurate information on clients, provided high-level of customer service in greeting and assisting patients, answering telephones and emails sent to the office

• Store Associate, Palm Beach Tan, 2018-05-01, 2020-01-01, Hoover, AL, performed high level of customer service with new and regular clients, responsible for client check-in process for tanning services, maintained store front cleanliness and restock merchandise as needed, operated cash register including opening and closing tasks
• Server/ Bartender, Mellow Mushroom, 2017-09-01, 2018-05-01, Hoover, AL, took orders for tables in dining area, delivered food and drinks from the kitchen to tables in dining area, maintained clean dining area, bar, kitchen, and restrooms, assisted manager and owner with special tasks and projects as requested
• Store Manager, It’s Fashion, 2017-04-01, 2017-09-01, Prattville, AL, oversaw daily store operations including stocking, dressing room attendance, and cash register operation, creating weekly schedule for sales associates, sales associate training, performed and delegated tasks as needed and as assigned by store owner, communicated with vendors and maintained ordering and supply stock database