Stephani Davis
Spring,TX
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Clinic Operations Manager
Naked SKN Aesthetics
05.2022 - Current
- Collaborated with healthcare professionals on interdisciplinary teams to develop comprehensive care plans tailored to 500 (+) individual patient needs.
- Oversaw facility maintenance to ensure a clean, safe, and welcoming environment for patients and employees alike.
- Managed a budget of $300,000 to maintain financial stability within the clinic, achieving a 15% cost reduction while providing high-quality services to over 500 clients.
- Improved patient care efficiency by developing standardized protocols for clinical procedures and treatment plans.
- Analyzed data from 10+ sources to identify areas of improvement in service delivery and operational processes, resulting in a 30% increase in efficiency and client satisfaction within the clinic.
- Implemented quality control measures to monitor staff performance, improve service delivery, and maintain a positive work environment.
- Ensured regulatory compliance through meticulous record-keeping, documentation, and adherence to industry guidelines.
- Led efforts towards accreditation initiatives by creating policies aligned with industry standards and overseeing thorough internal audits of current practices.
- Hired, trained and supervised employees to maintain team of high performers.
- Coordinated with healthcare professionals to verify proper implementation of patient treatment plans.
- Enforced adherence with HIPAA, OSHA, TDLR and other relevant laws and regulations to maintain compliance.
Account Manager - B2B Business Development
Marigold Medical Supply, LLC
03.2015 - 05.2022
- Created strategies to develop and expand sales of services to existing customer which resulted in 50 % increase in annual revenue over a two year period.
- Administered in key projects which resulted in a 100 % positive client feedback.
- Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
- Analyzed customer buying trends, market conditions, and competitor strategies, leading to a 15% increase in sales and a 10% improvement in customer retention by implementing data-driven adjustments.
- Presented products to clients using dynamic presentations and practical use-case scenarios.
- Remained current on industry trends to better understand customer needs, product effectiveness and sales tactics.
- Developed SWOT analysis and executed targeted sales strategies accordingly using data-driven decision-making.
- Generated and implemented highly effective individualized solutions for clients.
- Secured new business opportunities through networking and relationship-building activities.
- Educated 200 (+) clients on product knowledge and provided onsite training.
- Implemented creative marketing strategies that increased brand visibility by 30%, boosted social media engagement by 25%, and contributed to a 15% rise in customer inquiries within six months.
Education
MBA - Health Care Management
Capella University
Minneapolis, MN03-2025
Bachelor Of Science - Business Administration And Healthcare Mgt
Capella University
Minneapolis, MN03.2020
Skills
- Compliance with HIPAA Standards
- Coordinated Patient Services
- Talent Acquisition
- Clinical Management
- Recruitment and Hiring
- Administrative Leadership
- Data Management
- Supplier Relationship Development
Timeline
Clinic Operations Manager
Naked SKN Aesthetics
05.2022 - Current
Account Manager - B2B Business Development
Marigold Medical Supply, LLC
03.2015 - 05.2022
MBA - Health Care Management
Capella University
Bachelor Of Science - Business Administration And Healthcare Mgt
Capella University
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