Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jayme Weir

Riverton

Summary

Professional server with high standards and strong track record of delivering exceptional dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for effective teamwork, adaptability, and maintaining positive atmosphere even during peak hours. Thrives on achieving results and ensuring guest satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Waitress

Trailhead
06.2024 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

CNA Student

Empres
11.2023 - 05.2024
  • Improved patient comfort by providing compassionate and empathetic care.
  • Assisted in the implementation of individualized care plans under the supervision of registered nurses or licensed CNAs.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Transported patients between rooms and appointments or activities.
  • Consistently followed HIPAA guidelines when handling sensitive patient information, safeguarding confidentiality rights.

Team Lead

CEC Entertainment
01.2022 - 02.2023
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Ensured a memorable event for clients by creating personalized and themed party environments.
  • Enhanced guest experiences by organizing and executing engaging birthday party activities.
  • Boosted customer satisfaction with timely meal preparation, meeting strict deadlines during peak service hours.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Collaborated with team members to efficiently coordinate decorations, food service, and entertainment for successful parties.

Hostess

Claimsteak
02.2021 - 06.2021
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

High School Diploma -

NewTech Prep
Spokane, WA
06-2022

Skills

  • Customer service
  • Strong multitasking
  • Team collaboration
  • Hospitality service expertise
  • Relationship building and management
  • Human relations
  • Time management
  • Compassion and empathy

Certification

  • Incident Command (ICS100)
  • Active Shooter (IS907)
  • Developing and Managing volunteers (IS244)
  • Workplace Security (IS906)
  • Community Preparedness (IS909)
  • Emergency Planning (IS235)
  • Intro into Emergency Management (IS363)
  • Animals in Distress (IS10.a)
  • Fundamentals of Emergency Management (IS230.e)
  • Intro to Hazardous Material (IS5.a)
  • Security Awareness (CJIS)

Timeline

Waitress

Trailhead
06.2024 - Current

CNA Student

Empres
11.2023 - 05.2024

Team Lead

CEC Entertainment
01.2022 - 02.2023

Hostess

Claimsteak
02.2021 - 06.2021

High School Diploma -

NewTech Prep

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Jayme Weir