Jaymi Smith
Summary
Driven and dynamic, with a proven track record at Sonic Drive-In and Kroger Co., I excel in customer service and operational efficiency. Demonstrated leadership in improving customer satisfaction and streamlining processes, I blend excellent communication skills with a strong work ethic to exceed sales and service goals.
Overview
15
15
years of professional experience
Work History
Carhop Server
Sonic Drive In
04.2023 - Current
- Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
- Upheld stringent food safety standards by following proper sanitation procedures during all aspects of food handling and preparation.
- Adhered strictly to uniform guidelines, presenting a polished appearance that reflected well on the organization as a whole.
- Handled cash transactions accurately, providing correct change and processing credit card payments securely.
Carhop Server
Sonic Drive In
04.2016 - 08.2019
- Answered guest questions and promoted special products.
- Ensured timely delivery of food and beverages to customers, prioritizing exceptional service.
- Communicated with management and associates to set and exceed sales and customer satisfaction goals.
- Contributed to team success by regularly communicating with coworkers and offering assistance when needed.
Assistant Front End Manager
Kroger Co.
09.2009 - 03.2016
- Improved customer satisfaction by efficiently managing front-end operations and addressing customer concerns promptly.
- Supervised Front End employees, maintained break schedules, and day to day functions.
- Streamlined checkout processes for faster service and reduced wait times, enhancing the overall shopping experience.
- Enhanced loss prevention measures through diligent monitoring of front-end activity and promoting employee awareness about potential risks.
- Assisted in training initiatives aimed at improving cashier efficiency and reducing errors in transactions.
Education
GED -
Harmony Grove High School
Haskell, AR02.2004
Skills
Excellent customer service
Strong Work Ethic
Energy and enthusiasm
Quick Learner
Punctual
Leader and follower
Team player
Great communication Skills
Hobbies
- Art and painting
- Crocheting
- Crafting
- Fishing
- Hiking
- Gardening
- Family Fun
Timeline
Carhop Server
Sonic Drive In
04.2023 - Current
Carhop Server
Sonic Drive In
04.2016 - 08.2019
Assistant Front End Manager
Kroger Co.
09.2009 - 03.2016
GED -
Harmony Grove High School