Compassionate Medical Transportation Driver with a knack for completing tasks efficiently and on schedule. Possess specialized skills in patient handling, route planning, and vehicle maintenance to ensure safe and timely transportation. Excel in communication, empathy, and time management, ensuring comfort and trust from patients during transit.
Reliable Medical Transportation Driver with relevant background in non-emergency patient transport, dispatch communication and route planning. Strengths include understanding of medical terminology, ability to handle stressful situations with calm efficiency, and maintaining a safe driving record. Previous work impact includes increasing the comfort level of patients during transport and contributing to improved operational efficiency within healthcare facilities.
Overview
15
15
years of professional experience
Work History
Medical Transportation Driver
MedStar Health
Pasco
05.2021 - 09.2022
Provided safe and timely transportation for patients to medical appointments.
Maintained records of patient pick-up, drop-off times and destinations in log book.
Inspected vehicle daily to ensure safety and cleanliness standards were met.
Record and collect payment or bill to insurance.
Created trusting relationships and client satisfaction
Complied with all applicable traffic laws while operating a company vehicle.
Served as an ambassador for the organization by providing courteous customer service to passengers during trips.
Transported patients in wheelchairs or stretchers if needed, using appropriate equipment and techniques.
Communicated effectively with dispatch to receive updated information about trip assignments.
Adhered to safety protocols and procedures established by the organization at all times.
Ensured that all required documents were up-to-date and valid before each trip.
Responded promptly to any emergency situations that arose during transportations services provided.
Provided assistance with loading and unloading luggage or other items from vehicles when requested by customers.
Reported any incidents or accidents involving vehicles immediately after they occurred.
Kept detailed records of fuel purchases, mileage, tolls. for reimbursement purposes on monthly basis.
Responded to dispatch calls promptly.
Checked vehicle fluid levels before and after each shift, topping off coolant, gasoline, and oil.
Replaced supplies and disposable items to maintain inventory after each run.
Prioritized incoming requests for transportation depending upon criticality of patient condition.
Identified maintenance issues and notified mechanics to schedule repair work.
Assisted passengers with mobility issues into and out of vehicles when necessary.
Performed minor vehicle maintenance such as checking fluid levels and tire pressure.
Childcare Provider
Jaymie's Daycare
Pasco, Washington
12.2012 - 04.2021
Assisted in developing and implementing lesson plans to meet the individual needs of each child.
Provided a safe, nurturing and stimulating environment for children to learn and grow.
Maintained daily records of activities, behaviors, meals and naps.
Observed children's behavior and development, communicate information with parents.
Organized age-appropriate activities such as games, arts and crafts and outdoor play.
Taught basic skills such as personal hygiene, social manners and appropriate behavior.
Read books aloud to small groups or individual children.
Assisted with feeding infants and toddlers during meal times.
Encouraged positive interactions between children by providing supervision at all times.
Developed positive relationships with families by communicating regularly about their child's development.
Ensured cleanliness of classroom areas including toys, furniture, materials.
Helped develop motor skills through active playtime activities like running, jumping.
Implemented discipline strategies when needed while ensuring the safety of all students.
Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
Assisted children in development of social, communication and problem-solving skills.
Cared for children of various ages and assisted with feeding, dressing and daily activities.
Instructed children on good sanitary habits when washing hands, using bathroom or eating.
Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
Used positive reinforcement and behavior modeling to instill discipline in children.
Sanitized toys and tables to maintain clean, safe environment.
Secured indoor and outdoor premises to protect children.
Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
Processed payments for various clients in a timely manner.
Developed and maintained relationships with customers to ensure payment accuracy.
Researched discrepancies related to customer accounts and payments.
Motorclothes Associate
High Desert Harley Davidson
Meridian, Idaho
06.2007 - 11.2009
Assisted customers with selecting merchandise, including Motorclothes apparel and accessories.
Provided product knowledge and information to customers regarding fit, fabric, styling, and care of items.
Operated cash register accurately to process customer transactions.
Stocked shelves with new inventory while maintaining neatness in the store area.
Processed customer returns and exchanges according to company policy.
Performed regular maintenance on store displays to maintain a clean and organized environment for customers.
Monitored fitting room areas for proper customer usage and restocked clothing items as needed.
Utilized computer systems to locate product availability, pricing information, and place orders when necessary.
Maintained an accurate record of all sales transactions using the POS system.
Greeted customers upon entering the store and provided assistance throughout their shopping experience.
Developed relationships with customers by providing excellent customer service skills.
Responded promptly to customer inquiries via phone or email in a courteous manner.
Organized promotional materials such as flyers, brochures, signs., for display in the store.
Collaborated with other team members on tasks such as restocking shelves or processing payments.
Attended weekly staff meetings to stay informed about changes in policies or procedures.
Adhered to all safety protocols while handling merchandise or operating machinery.
Participated in special events such as grand openings or charity fundraisers.
Helped brand awareness by assisting in merchandising and handling display setups.
Engaged customers in friendly conversation to uncover needs and take advantage of cross-selling opportunities.
Handled cash and credit card transactions quickly and accurately.
Recovered and organized stock throughout each shift to keep racks customer-ready.
Addressed customer requests for certain items and resolved service issues to maximize satisfaction.
Updated pricing to reflect permanent changes and temporary sales drops.
Prepared promotional displays and set up clearance signs to move older products and prepare for new seasonal lines.
Worked with management to quickly replenish low or out-of-stock items.
Audited inventory to identify and correct discrepancies.
Maintained customers' available product selections by quickly replenishing products from incoming freight.
Processed sales for customers and encouraged additional purchases with excellent cross-selling abilities.
Greeted customers promptly to engage and assist with apparel needs.
Offered customers maximum value by continuously learning about new products and related services.
Cleaned shelves, counters and tables to maintain organized store.
Answered store and merchandise questions and led customers to wanted items.