Jaymz Bucknam
Milford,PA
Summary
I started with THD directly after High School in 2010. I was hired in as a Lot associate and took a step up each year I was with the company to flooring associate, flooring specialist, Department Supervisor. From there I continued to learn and apply myself to become a Store Assistant Manager in 2021 in which I am still employed as.
I view myself as a strong leader and problem solver. I am always looking for opportunities to develop my staff and grow careers of others around me. I am always finding ways to challenge myself and others around me to positively impact the company success.
Overview
13
13
years of professional experience
Work History
Specialty Assistant Store Manager
The Home Depot
11.2021 - Current
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Ran stores inventory process 2023
- Finished 1st half 2023 17th in the Company for Services
Merchandising Assistant Store Manager
The Home Depot
06.2021 - 11.2021
- Developed innovative and creative merchandise displays to drive point-of-sale purchases.
- Conducted weekly walk-throughs with store manager to discuss interior visual displays and store window presentation.
- Cultivated strong relationships with vendors to maintain and improve levels of customer service.
- Monitored inventory levels and avoided shortages with timely replenishment of stock.
Supervisor
The Home Depot
08.2017 - 06.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives, and communication goals.
Supervisor
The Home Depot
12.2015 - 08.2017
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives, and communication goals.
Sales Associate
The Home Depot
12.2010 - 12.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Education
High School Diploma -
Wallenpaupack Area High School
Hawley, PA06.2010
Skills
- Store Support
- Human Resource Policies
- Work Planning and Prioritization
- Activities Management
- Customer Relations
- Customer Service
- Coaching and Mentoring
- Business Development and Planning
- Consultative Sales
- Store Coverage
Timeline
Specialty Assistant Store Manager
The Home Depot
11.2021 - Current
Merchandising Assistant Store Manager
The Home Depot
06.2021 - 11.2021
Supervisor
The Home Depot
08.2017 - 06.2021
Supervisor
The Home Depot
12.2015 - 08.2017
Sales Associate
The Home Depot
12.2010 - 12.2015
High School Diploma -
Wallenpaupack Area High School
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