Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Jayna Lang

Altoona,PA

Summary

Dynamic manager with proven success at Puff Super Value Inc., excelling in team leadership and customer service. Spearheaded innovative marketing strategies, enhancing customer satisfaction and driving sales. Skilled in decision-making and problem-solving, I effectively managed inventory and financial operations, ensuring optimal store performance and a positive shopping experience.

Overview

7
years of professional experience

Work History

Puff Super Value Inc.

Manager
03.2021 - Current

Job overview

  • Lead and guide my team to ensure we meet company goals and a positive customer experience.
  • Maintain store conditions and visual merchandising standards.
  • Hire, Fire, train, and schedule employees.
  • Monitor and control the flow of money in and out of the company to meet business needs.
  • Engage with brand representatives and business partners to ensure products and sales are reaching customer satisfaction and meeting quotas.
  • Handle customer complaints, suggestions, and product returns in a timely and professional manner.
  • Maintaining, ordering, rotating, all inventory, and keeping in touch with distributors and main offices.
  • Generate and implement new marketing strategies to attract new customers and keep sales up.

Puff Super Value Inc.

Cashier
04.2018 - 03.2021

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedules and extra shifts to meet business needs.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Maintained cleanliness and stock rotations.

Education

GEDWorks
GEDWorks.com

GED
09-2025

University Overview

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Problem solving

Timeline

Manager
Puff Super Value Inc.
03.2021 - Current
Cashier
Puff Super Value Inc.
04.2018 - 03.2021
GEDWorks
GED
Jayna Lang