Summary
Work History
Education
Skills
Certification
Timeline
Generic

Jayna Sallis

Roanoke,VA

Summary

Hard working retail merchandising professional with over 24 years experience. Skilled at leveraging strong organizational and communication skills to maximize profits and customer satisfaction. From unloading trucks to creating space for sales and keeping back stock organized for quick replenishment.

Physically fit and active, skilled in unloading trucks, moving merchandise, & creating eye catching displays to maximize sales.

Work History

Retail Merchandising Associate

Central Garden & Pet Company
01.2022 - Current
  • Increased sales by implementing effective merchandising strategies and visually appealing displays.
  • Collaborated with store management to optimize merchandise layouts, maximizing customer interest and sales performance.
  • Developed relationships with key store personnel to support proper product placement and visibility.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Performed regular maintenance on displays, keeping them clean, organized, and up-to-date with seasonal trends.

Account Manager/Lead Trainer

Star Valley Provisions
07.2013 - 12.2023
  • Developed customized account plans for clients to help them achieve their business goals.
  • Assisted in the development of training materials for new hires, ensuring smooth onboarding process.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Contributed to event marketing, sales and brand promotion.
  • Drove store revenue by offering customers accessories and related purchases to complete selections.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Department Supervisor

The Home Depot Inc
10.2012 - 07.2013
  • Collaborated with other departments to improve interdepartmental communication, promoting a cohesive organizational culture focused on achieving common goals.
  • Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
  • Provided ongoing training opportunities to keep staff up-to-date on best practices in their respective roles, resulting in improved overall performance ratings across the board.
  • Built and designed large displays weekly to promote specific products.
  • Educated staff on strategies for handling difficult customers and challenging situations.

Education

Aeronautical Studies - Aviation

The University of North Dakota
Grand Forks, ND
05.1993

Diploma - Liberal Arts And General Studies

Apple Valley High School
Apple Valley, MN
06.1988

Skills

  • Attention to Detail
  • Loss Prevention
  • Inventory Management
  • Store Layout Planning

Certification

  • Behind the Counter Certified Coach, Boar’s Head - 2013-present
  • Forklift certification
  • Airline Equipment certifications (Deicing, pushback, aircraft towing, GPU, jet bridge, lav services)

  • ServeSafe Certified

Timeline

Retail Merchandising Associate

Central Garden & Pet Company
01.2022 - Current

Account Manager/Lead Trainer

Star Valley Provisions
07.2013 - 12.2023

Department Supervisor

The Home Depot Inc
10.2012 - 07.2013

Aeronautical Studies - Aviation

The University of North Dakota

Diploma - Liberal Arts And General Studies

Apple Valley High School
  • Behind the Counter Certified Coach, Boar’s Head - 2013-present
  • Forklift certification
  • Airline Equipment certifications (Deicing, pushback, aircraft towing, GPU, jet bridge, lav services)

  • ServeSafe Certified

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Jayna Sallis