Jaynalee Navarro
Queens,NY
Summary
Dedicated Enrichment Specialist with expertise in curriculum design, innovative teaching strategies, and student engagement. Skilled in fostering safe, inclusive learning environments and promoting mental health awareness and youth empowerment. Experience as a mentor and classroom facilitator enhances commitment to educational excellence and community engagement through arts-based advocacy.
Overview
5
5
years of post-secondary education
9
9
years of professional experience
Work History
Afterschool Activity Enrichment Specialist
Counseling In Schools
09.2025 - Current
- Facilitated social-emotional learning (SEL) and enrichment activities for middle school students, enhancing self-regulation, communication skills, and positive peer relationships in after-school setting.
- Developed engaging enrichment activities for youth programs at Counseling In Schools.
- Delivered individualized support and behavioral guidance to students, partnering with school staff to reinforce counseling goals and foster a safe, inclusive environment for academic and personal development.
- Coordinated lesson plans with counselors, teachers, and program staff.
Mentor & Classroom Facilitator
L.O.V.E Program
01.2025 - Current
- Facilitated and led weekly discussions in NYC high schools on mental health, reproductive care, and college readiness, fostering student engagement and understanding
- Conducted professional development workshops aimed at improving lesson delivery
- Supervised students during group trips to corporate offices, educational companies, and college fairs. Enhancing their exposure to career opportunities
Phone Sales Associate & Shopper
Almonte's Key Food
07.2019 - Current
- Assisted with phone, online (ShopHero + Store Website), and email orders from customers
- Shopped, packed, and organized items for timely dispatch to customers
- Processed customer credit and debit card transactions over the phone, ensuring data security and facilitating smooth transaction experiences
- Managed exchanges and returns according to company policies, enhancing customer satisfaction
- Maintained a clean and friendly environment that allowed for more fast-paced work, while averaging about 13 orders per day.
- Transported heavy items throughout the facility to assist with order fulfillment. and spent most days on foot and moving quickly.
- References Available Upon Request
Intern
Earth Celebrations Non Profit
01.2024 - 04.2024
- Collaborated with artists-in-residence and environmental experts to research data and creatively interpret findings through visual art
- Contributed to community garden and participated in annual arts procession to raise awareness for climate change
- Designed graphics for flyers, emails, and website to enhance communication and engagement
- Supported climate action initiatives as an intern in the arts department.
Educator Role
Lululemon
10.2023 - 01.2024
- Educated customers on product features, benefits, fabric properties, usage, and care instructions to enhance their purchasing decisions.
- Utilized in-store technology to streamline operations and enhance guest interactions.
- Executed operational tasks by receiving and processing stock from the warehouse, which included unpacking, counting, tagging, folding, sizing, and organizing items on the sales floor.
- Prepared pants for hemming by pinning, completing documentation, and informing customers about timelines for completion.
Cashier and Customer Service Manager
The Food Emporium
03.2018 - 12.2018
- Facilitated training sessions for new hires to enhance their skills and knowledge.
- Developed customer focus and orientation by assisting customers with daily necessities.
- Maintained attention to detail to ensure customer satisfaction in hostile and fast-paced environments
- Being face to face with customers allowed for interpersonal connections that strengthened both verbal and attentive skills.
- Assisted with Training and Evaluating all New Hires
Education
Bachelor of Arts - Social Psychology
Hunter College
New York, NY 06.2021 - 12.2025
Skills
- Social emotional learning
- Group facilitation
- Student mentorship
- Community outreach
- Intermediate Spanish communication
- Experience with software applications including: Microsoft Word, Google Docs, Excel, Photoshop, Sony Vegas Pro
Timeline
Afterschool Activity Enrichment Specialist
Counseling In Schools
09.2025 - Current
Mentor & Classroom Facilitator
L.O.V.E Program
01.2025 - Current
Intern
Earth Celebrations Non Profit
01.2024 - 04.2024
Educator Role
Lululemon
10.2023 - 01.2024
Bachelor of Arts - Social Psychology
Hunter College
06.2021 - 12.2025
Phone Sales Associate & Shopper
Almonte's Key Food
07.2019 - Current
Cashier and Customer Service Manager
The Food Emporium
03.2018 - 12.2018