JAYNE M. WESEMAN
St. Paul,MN
Summary
Dynamic leader with extensive experience in operations and customer service, notably with the Minnesota Democratic Farmer Labor Party. Excelled in streamlining processes, enhancing tech support, and leading the internship program. Skilled in Microsoft Suite and verbal communication, demonstrating a profound ability to connect with the public and foster vendor relationships. Achieved significant improvements in administrative efficiency and IT system integration.
Overview
7
7
years of professional experience
Work History
DFL Operations Director and Internship Coordinator
Minnesota Democratic Farmer Labor Party
St. Paul, USA
04.2024 - Current
- Coordinates selection process for office candidates aligned with Democratic principles.
- Supporting and facilitating the DFL staff with administrative and other relevant actions
- Work as a key contact for the DFL staff with the general public
- Handle all security and technological needs, including Outlook, Office 365, Google Workspace, Zoom, Slack, etc.
- Oversaw and supported an external change in the managed IT system and integration of services.
- Handling Tech support needs and creating and managing user accounts
- Support all administrative duties in the office
- Manage office supplies inventory and place orders as necessary
- Greet visitors and answer phones
- Receive and sort incoming mail and deliveries
- Assist with staff events and outings
- Helped organize and facilitate the State DFL Convention
- Manage vendor relationships and communicate with service providers
- Coordinate office facility and office maintenance
- Handle internship process from recruitment through interviews and candidate selection
DFL Operations Intern
Minnesota Democratic Farmer Labor Party
St. Paul, USA
01.2024 - 03.2024
- Functions to elect candidate to office that align with the principals of the Democratic party
- Supporting and facilitating the DFL staff with administrative and other relevant actions
- Work as a key contact for the DFL staff with the general public
- Support all administrative duties in the office
- Manage office supplies inventory and place orders as necessary
- Greet visitors and answer phones
- Receive and sort incoming mail and deliveries
- Assist with staff events and outings
- Manage vendor relationships and communicate with service providers
- Coordinate office facility and office maintenance
SEPHORA BEAUTY ADVISOR-MAKEUP ARTIST
Kohl’s
Eau Claire, USA
08.2022 - 12.2022
- Product sales and service in store and over the phone
- Correctly identify each customer specific needs
- Maintain inventory levels per store guidelines
- Maintain extensive product knowledge
- Display setup per store guidelines
- Customer service sales and returns
- Extensive POS operations
BOBBI BROWN BEAUTY ADVISOR-MAKEUP ARTIST
Von Maur
Eden Prairie, USA
08.2018 - 07.2019
- Makeup applications per customer requests
- Product sales and service in store and over the phone
- Correctly identify each customer specific needs
- Fulfill online product orders
- Maintain inventory levels per store guidelines
- Maintain extensive product knowledge
- Answer customer questions about all Bobbi Brown Products
- Aid in preparing store for special events and bookings
- Display setup per store guidelines
- Customer service sales and returns
- Extensive POS operations
CUSTOMER SERVICE
Macy’s
Bloomington, USA
05.2018 - 08.2018
- Process customer returns
- Resolve customer complaints
- Retail sales and extensive POS operations
- Closed Customer Service counter and performed all necessary record keeping required to close counter each night
Education
HAMLINE UNIVERSITY - Political Science
Hamline University
St. Paul, MN05.2024
NORMANDALE COMMUNITY COLLEGE - General Studies, Anthropology
Normandale Community College
Bloomington, MN05.2021
AVEDA INSTITUTE - Minnesota Esthetician License
Aveda Institute
Minneapolis, MN09.2017
JACKSON COUNTY CENTRAL HIGH SCHOOL -
Jackson County Central High School
Jackson, MN05.2015
Skills
- Answering phones
- Scheduling appointments
- Research
- Data collection
- Technical writing
- Strong customer service
- Verbal Communication Proficiency
- Proficient with Microsoft Suite including:
- Excel
- Word
- PowerPoint
- Outlook
References
References provided upon request.
Timeline
DFL Operations Director and Internship Coordinator
Minnesota Democratic Farmer Labor Party
04.2024 - Current
DFL Operations Intern
Minnesota Democratic Farmer Labor Party
01.2024 - 03.2024
SEPHORA BEAUTY ADVISOR-MAKEUP ARTIST
Kohl’s
08.2022 - 12.2022
BOBBI BROWN BEAUTY ADVISOR-MAKEUP ARTIST
Von Maur
08.2018 - 07.2019
CUSTOMER SERVICE
Macy’s
05.2018 - 08.2018
HAMLINE UNIVERSITY - Political Science
Hamline University
NORMANDALE COMMUNITY COLLEGE - General Studies, Anthropology
Normandale Community College
AVEDA INSTITUTE - Minnesota Esthetician License
Aveda Institute
JACKSON COUNTY CENTRAL HIGH SCHOOL -
Jackson County Central High School
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