Jayne Shea Kirkner
COATESVILLE,PA
Summary
Innovative leader with expertise in market analysis and product development. Drives initiatives from concept to launch while cultivating collaboration for effective solutions. Contributed to significant business growth through strategic and creative problem-solving.
Overview
22
22
years of professional experience
Work History
Program Innovator & Workforce Manager
Pennsylvania Participant-Directed Services
01.2005 - Current
- Conceived and developed a participant-directed service model enabling families to recruit, hire, train, and directly manage caregivers rather than relying exclusively on traditional agency staffing.
- Managed recruitment, hiring, training, scheduling, employee performance, documentation, and payroll approval for direct-care workforce, ensuring comprehensive support and oversight.
- Designed operational infrastructure for recruitment, onboarding, training, scheduling, supervision, and documentation, coordinating financial administration with fiscal intermediary.
- Developed workforce approach redirecting resources toward higher direct-care compensation with lower administrative overhead, enhancing recruitment, staffing consistency, retention, and service continuity.
- Advocated for the model with Pennsylvania leadership, including presentation to the Deputy Secretary of Medical Assistance with support from the Pennsylvania Health Law Project; family served as an early prototype for implementation.
- Demonstrated a model capable of serving approximately 2.5 participants within funding previously required to serve one, contributing to subsequent expansion of the approach.
General Manager
Foxy Loxy LLC
01.2013 - 01.2021
- Built and operated a successful business from startup through full operational maturity, directing licensing, permitting, regulatory compliance, budgeting, payroll, inventory, purchasing, staffing, and daily operations.
- Recruited, hired, trained, coached, and supervised 35 employees, managing financial performance, customer service, vendor relationships, and operational improvements to enhance team effectiveness.
- Developed employees and operating systems to ensure consistent service delivery, accountability, and sustainable operations, contributing to overall business resilience.
President
Unionville Community Fair
01.2007 - 01.2017
- Led Chester County's largest volunteer community organization for 10 years, fostering community engagement and volunteerism.
- Managed large-scale operations involving volunteers, vendors, sponsors, public officials, community organizations, and regulatory agencies while developing future leaders and strengthening long-term sustainability.
- Successfully led relocation of the annual fair while maintaining organizational continuity and community support.
- Managed large-scale operations with volunteers, vendors, sponsors, public officials, and community organizations, developing future leaders and enhancing organizational sustainability.
Timeline
General Manager
Foxy Loxy LLC
01.2013 - 01.2021
President
Unionville Community Fair
01.2007 - 01.2017
Program Innovator & Workforce Manager
Pennsylvania Participant-Directed Services
01.2005 - Current