Jayne Wallace-Bohannon
Denton,NC
Summary
Dynamic leader with a proven track record at Bohannon's Plumbing & General Repairs Inc., excelling in customer relationship building and strategic planning. Leveraged marketing expertise and administrative management to significantly enhance firm efficiency and client satisfaction. Skilled in fostering teamwork and effective communication, consistently achieving targeted outcomes and establishing lasting business relationships.
Overview
22
22
years of professional experience
Work History
Partner/Owner's Representative
Bohannon's Plumbing & General Repairs Inc.
01.2016 - 08.2024
- Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
- Achieved successful client outcomes by identifying and addressing their unique needs and goals.
- Stayed informed on industry developments and market trends to gain competitive advantage.
- Networked with other professionals and organizations to expand contacts and opportunities.
- Oversaw firm's day-to-day administrative operations, provided guidance to support staff and enforced compliance with state, federal, and local regulations across organization.
- Implemented processes to enforce compliance with partner agreements.
- Streamlined internal processes, fostering improved efficiency and productivity within the firm.
- Contributed to the firm''s growth by attracting new business opportunities via targeted marketing efforts.
Habilitation Technician
Therapeutic Alternatives
01.2014 - 01.2022
- Instructed and reinforced target outcomes to help individuals achieve goals.
- Collaborated with interdisciplinary teams to develop comprehensive habilitation plans for each client''s unique needs.
- Transported residents to and from appointments and other activities to encourage mobility.
- Recorded participant behavior and methods to alleviate barriers and progress toward goals.
Habilitation Technician
Easter Seals North Carolina
01.2003 - 01.2014
- Instructed and reinforced target outcomes to help individuals achieve goals.
- Collaborated with interdisciplinary teams to develop comprehensive habilitation plans for each client''s unique needs.
- Transported residents to and from appointments and other activities to encourage mobility.
- Recorded participant behavior and methods to alleviate barriers and progress toward goals.
Education
Associate of Applied Science - Nursing
DDCC
Thomasville, NC12.2003
Skills
Customer Relationship Building
Marketing
Performance Analysis
Knowledgeable in [Software]
Administrative Management
Strategic Planning
Operations Management
Active Listening
Collaboration and Teamwork
Creative and Critical Thinking
Interpersonal Communication
Establishing Effective Relationships
Excellent Communication
Building Trust and Relationships
Organization and Administration
Timeline
Partner/Owner's Representative
Bohannon's Plumbing & General Repairs Inc.
01.2016 - 08.2024
Habilitation Technician
Therapeutic Alternatives
01.2014 - 01.2022
Habilitation Technician
Easter Seals North Carolina
01.2003 - 01.2014
Associate of Applied Science - Nursing
DDCC
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