Summary
Overview
Work History
Education
Skills
Timeline
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Jaynee Erickson

Jaynee Erickson

Vancouver

Summary

Dynamic customer service professional with a proven track record at Walgreens, excelling in customer service advocacy and communication. Skilled in efficiently managing transactions and enhancing customer experiences, I thrive in fast-paced environments, ensuring satisfaction while maintaining accuracy. Committed to fostering positive interactions and delivering exceptional service in every engagement.

Overview

18
18
years of professional experience

Work History

Customer Service

Cascade Ampitheatre
05.2025 - Current

RV / Cascade Amphitheatre is a summer concert event that I've been privileged to work for 2024 and 2025.

It starts in May and this year ends October 1st.

My duty is to help people who come in with baggage for the concerts. The rules are set up to protect everyone attending and there are no purses, yard chairs, knives or chains allowed etc. We check their bags and store them in lockers for them until the end of the show and they pick them up on their way out. This can make for irate customers who don't read the rules when purchasing online but we do our best to keep them happy by providing excellent customer service.

Customer Service, Cashier

Walgreens
06.2020 - 09.2025
  • Processed customer transactions efficiently, ensuring accurate cash handling and register balancing.
  • Assisted customers with inquiries and product information, enhancing overall shopping experience.
  • Maintained cleanliness and organization of checkout area, promoting a welcoming environment.
  • Worked with Team to ensure customers are taken care of quickly and efficiently and always with a personal touch for any questions or concerns.


Administrative Assistant

Woodfeathers Roofing Materials
11.2007 - 12.2016
  • Coordinated daily office operations to ensure efficient workflow and timely completion of tasks.
  • Managed scheduling for deliveries, meetings and customer events.
  • Maintained filing systems document retrieval, daily cash closeout and balance. Monthly/annual reports to managers, sales and corporate office. Assisted in annual inventory count
  • Back up sales person as needed.
  • Completed daily bank deposits and delivery at local bank.

Education

Certificate of Technical Studies - Office Procedures, 10 Key, Typing, Fax, Copy Equip

Sawyer College of Business
San Diego, CA
09-1978

Skills

  • Customer service advocacy
  • Customer service leadership
  • Providing customer service
  • Customer service and communication skills

Timeline

Customer Service

Cascade Ampitheatre
05.2025 - Current

Customer Service, Cashier

Walgreens
06.2020 - 09.2025

Administrative Assistant

Woodfeathers Roofing Materials
11.2007 - 12.2016

Certificate of Technical Studies - Office Procedures, 10 Key, Typing, Fax, Copy Equip

Sawyer College of Business
Jaynee Erickson