Jaynene Allen
Virginia Beach,VA
Summary
Detail-oriented technician with proven skills in data communication and equipment installation. Adept at troubleshooting and developing effective solutions to enhance customer satisfaction and minimize downtime.
Overview
13
13
years of professional experience
Work History
Technician
Shorecom
Chesapeake, Virginia
12.2025 - Current
- Troubleshot, diagnosed and repaired customer's data communication systems.
- Developed solutions to ensure optimal performance of the customers' data communication infrastructure.
- Installed and configured data communication equipment for optimal performance.
- Performed installation of wireless access points in order to extend the customers' LANs.
- Installed network cabling for various data communication networks.
- Responded promptly to emergency service requests from clients in order to minimize downtime.
Data Communication Technician
Smcis
Hampton, VA
12.2013 - 11.2025
- Installed and configured data communication equipment for optimal performance.
- Performed installation of wireless access points in order to extend the customers' LANs.
- Responded promptly to emergency service requests from clients in order to minimize downtime.
- Developed solutions to ensure optimal performance of the customers' data communication infrastructure.
- Troubleshot, diagnosed and repaired customer's data communication systems.
- Installed network cabling for various data communication networks.
Education
High School Diploma -
Deep Creek High School
Chesapeake, VA06-1995
Skills
- Equipment installation
- Wireless networking
- Data communication
- Troubleshooting techniques
- Maintenance and repair
- Power Tools and Equipment
- Customer service
- Attention to detail
- Effective communication
- Verbal and written communication
- Team collaboration
Timeline
Technician
Shorecom
12.2025 - Current
Data Communication Technician
Smcis
12.2013 - 11.2025
High School Diploma -
Deep Creek High School