Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

JayR Valdez

Kennewick,WA

Summary

Dynamic manager with a proven track record at Ed And Moes Pawn Shop & Guitar Bar, excelling in team leadership and customer service. Enhanced customer satisfaction through effective dispute resolution and strategic planning, achieving store goals while fostering a motivated workforce. Skilled in inventory management and relationship building, driving performance and engagement.

Overview

11
11
years of professional experience

Work History

Manager

Ed And Moes Pawn Shop & Guitar Bar
08.2014 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Achieved store goals by developing and executing strategic plans.

Education

No Degree - Accounting

Columbia Basin College
Pasco, WA

High School Diploma -

Southridge High School
Kennewick
06-2010

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Relationship building
  • Verbal and written communication
  • Documentation and reporting
  • Inventory management

Interests

  • Sports
  • Games
  • Drawing
  • Collecting

Timeline

Manager

Ed And Moes Pawn Shop & Guitar Bar
08.2014 - Current

No Degree - Accounting

Columbia Basin College

High School Diploma -

Southridge High School

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