Jayron L. Williams
Cleveland
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
1
1
year of professional experience
Work History
IT Specialist
US Army
11.2023 - Current
- Sort clothing before cleaning
- Stand, walk, carry, and stretch for long periods
- Lift up to 20 pounds
- Sort, hang, fold, or put away the articles according to requirements
- Configured hardware, devices, and software to set up work stations for employees.
- Walked individuals through basic troubleshooting tasks.
- Collaborated closely with other departments to provide tailored technology solutions that addressed their specific needs or challenges.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Created user accounts and assigned permissions.
- Diagnosed and troubleshot hardware, software and network issues.
- Used ticketing systems to manage and process support actions and requests.
Education
High School Diploma -
Shaw High School
East Cleveland, OH05.2023
Skills
- Conflict resolution
- Customer service
- Computer proficiency
- Good telephone etiquette
- Ticket management
- Network configuration
- LAN/WAN
- Account updating
- Active listening
- Data entry
- Decision-making
- Verbal and written communication
- Physical fitness
- Weapons handling
- Discipline and focus
- Teamwork and loyalty
- First aid and buddy care
- Teamwork and collaboration
- Time management
- Problem-solving abilities
- Reliability
- Organizational skills
- Relationship building
- Adaptability and flexibility
Accomplishments
- NJHS Treasurer
Timeline
IT Specialist
US Army
11.2023 - Current
High School Diploma -
Shaw High School
Similar Profiles
Trevar ShelleyTrevar Shelley
11b at US Army11b at US Army
Mitchell GutgsellMitchell Gutgsell
Army Officer at US ArmyArmy Officer at US Army
Darrelle HowardDarrelle Howard
Food Supply Specialist at US ArmyFood Supply Specialist at US Army
William "Brent" SturgeonWilliam "Brent" Sturgeon
Battalion Command Sergeant Major at US ArmyBattalion Command Sergeant Major at US Army
Brittany IrvinBrittany Irvin
Regional Human Resources Manager at C&W ServicesRegional Human Resources Manager at C&W Services