Jaysen Ordonez
Omaha,NE
Summary
Bilingual healthcare worker with four years of experience in patient support across all hospital units. As Patient Transport Lead, I coordinate effectively between departments and clinical staff to ensure safe and efficient patient movement. Recognized for calm demeanor under pressure and clear communication, fostering a comfortable environment for high-risk patients. Cross-trained in Patient Transport and Patient Safety, demonstrating adaptability and leadership in fast-paced settings. I take pride in leading by example and delivering care that is both compassionate and reliable.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Resource Lead
Nebraska Medicine
Omaha, Nebraska
07.2024 - Current
- Facilitated patient transport and staffing collaboration with NRC, departments, and hospital staff.
- Supported leadership by creating staffing schedules and maintaining balanced coverage to meet daily hospital demands.
- Facilitated the onboarding process for new hires, demonstrating job responsibilities while prioritizing safety.
- Communicated updates to staff on shifting policies related to patient care.
- Managed Patient Transport Board to facilitate punctual patient transfers.
- Facilitated prompt transportation services for patients across various departments.
- Mentored and instructed newly recruited personnel on appropriate transport safety measures.
- Encouraged a culture of open communication about patient safety concerns among staff members.
Patient Transporter
Nebraska Medicine
Omaha, NE
12.2022 - 07.2024
- Assisted staff with patient transfers.
- Provided timely transportation services for patients to various departments.
- Appropriately collected patient information from the nursing staff prior to transport.
- Followed all safety guidelines while transporting patients in a wheelchair or a bed.
- Maintained updated knowledge through continuing education.
Patient Attendant
Nebraska Medicine
Omaha, NE
01.2022 - 12.2022
- Observed patient behavior for potential signs of distress or discomfort.
- Identified potential safety hazards within the patient environment.
- Interacted and monitored patients displaying confusion, suicidal ideation, and violent tendencies.
- Utilized video monitoring to oversee patient activity.
- Played an integral role in the preceptor team.
- Reliable resource for the supervisor team as a rover.
Lead Sanitation Worker
Hormel Foods
Papillion, NE
09.2020 - 05.2021
- Performed daily maintenance checks on equipment used in the sanitation process.
- Conducted regular inspections of work areas to identify potential health or safety hazards.
- Monitored sanitation activities to ensure compliance with regulations and standards.
- Supervised, trained and evaluated sanitation staff performance.
Warehouse Worker
Summit Metal Recycling
Valley, NE
01.2020 - 07.2020
- Organized warehouse space for efficient storage of products.
- Ensured safety protocols were followed at all times while operating machinery.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
Lexington High School
Lexington, NE05-2019
Skills
- Patient safety and cultural sensitivity
- Customer service and interpersonal communication
- Microsoft Word and Excel proficiency
- Problem-solving and leadership
- Staff coordination and adaptability
- De-escalation techniques
Certification
• BLS Certification 03/27
Languages
Spanish
English
Timeline
Patient Resource Lead
Nebraska Medicine
07.2024 - Current
Patient Transporter
Nebraska Medicine
12.2022 - 07.2024
Patient Attendant
Nebraska Medicine
01.2022 - 12.2022
Lead Sanitation Worker
Hormel Foods
09.2020 - 05.2021
Warehouse Worker
Summit Metal Recycling
01.2020 - 07.2020
High School Diploma -
Lexington High School