Jayshawn Hughes
Fort Worth,TX
Summary
Dependable professional with strong background installing, maintaining and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Field Technician V
Spectrum
Benbrook , TX
09.2022 - Current
- Performed preventative maintenance on equipment and systems to ensure optimal performance.
- Conducted site surveys for new installations, including evaluation of existing infrastructure and installation requirements.
- Resolved customer inquiries promptly while providing excellent customer service at all times.
- Identified potential safety hazards related to job tasks and took appropriate action to eliminate them.
- Applied company safety policies consistently when performing daily tasks.
- Performed physical installation of fiber optic cables in various locations, including aerial and underground.
- Conducted testing of optical power levels to ensure proper operation of the network.
- Troubleshot any issues that arose during installation or testing process.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Satellite Installation Technician
Dish Network Corp
Fort Worth, 76119
06.2019 - 09.2022
- Installed and aligned satellite dishes to receive optimal signal strength.
- Diagnosed and troubleshot any problems with existing systems.
- Programmed receiver boxes according to customer specifications.
- Mounted satellite dishes on roofs or other structures in accordance with safety regulations.
- Conducted site surveys to determine the best location for satellite dish placement.
- Set up receivers, amplifiers, switches, modulators, antennas., as required by the job order.
- Configured remote control devices such as universal remotes or IR blasters.
Education
Some College (No Degree) - Information Technology
Tarrant County College District
Fort Worth, TXSkills
- Technical Support
- Cable pulling
- Equipment Installation
- Field Operations
- System Configuration
- Teamwork and Collaboration
- Professionalism
- Relationship Building
- System Repair
- Problem-Solving
- Multitasking
- Self Motivation
- Diagnosing issues
- Configuring devices
- Problem-solving abilities
- Decision-Making
- Task Prioritization
- Goal Setting
- Excellent Communication
- Educating customers
References
- Field Operations Supervisor - Xavier Stallworth(682)-220-4541/Xavier.Stallworth@charter.com
- Field Operations Hub Manager - Cynthia Dawson(817)-298-3594/Cynthia.Dawson@charter.com
Timeline
Field Technician V
Spectrum
09.2022 - Current
Satellite Installation Technician
Dish Network Corp
06.2019 - 09.2022
Some College (No Degree) - Information Technology
Tarrant County College District