JAYSON ADAMS
Valley Center,KS
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Regional Operations Manager
Returnmates
07.2023 - 01.2024
- Lead teams across four markets in person and remotely (San Diego, Los Angeles, Orange County and Seattle) consisting of Operations Managers, Warehouse Leads, Warehouse Associates, Middle Mile Leads, and 1099 Subcontracted Drivers.
- Worked cross-functionally with Driver Ops, Logistics, Sales, Tech/Product and Customer Support to ensure on-time delivery and customer satisfaction.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
- Transformed Orange County location a into distribution center to support California and Texas operations by setting up transportation to support satellite markets, creating SOPs and process flows for sortation center, and training warehouse personnel to maintain 100% delivery and inventory accountability.
- Devised and executed training plans for new and existing staff to support competency and compliance.
- Analyze market and team performance to develop continuous improvement plans, owning customer experience in four market regions.
Outbound Distribution Center Operations Manager
Target Corporation
03.2022 - 07.2023
- Analyzed total building volume to build daily plans ensuring on time delivery to stores
- Combined extensive leadership, analytical and critical thinking skills to improve Outbound Team productivity
- Provided guidance to influence and drive decisions on organizational standing policies, procedures, and processes
- Developed new operations manager playbook to standardize training objectives and decrease training time by 50%
- Served as Operations Manager trainer during onboarding to distribution center
- Coached, developed, and mentored team members by providing cross-training and additional training opportunities
- Increased productivity of 80-person Outbound Department by 15% through streamlining of processes and implementing daily audits to ensure daily team goals are met.
- Collaborated with cross-functional teams to ensure seamless integration between distribution operations and other departments.
- Implemented safety guidelines for warehouse and trained employees on applicable policies.
Merchandise Financial Planner
PetSmart
04.2016 - 02.2022
- Analyzed consumer trends to build forecasts that help facilitate the company's seasonal and annual goals
- Created analytical tools that improved reporting operations
- Created financial forecasts for 8 separate departments working with cross-functional teams to formulate inventory and sales plans
- Formulated and implemented long and short-range plans consistent with growth strategies for unit
- Developed new strategies to support inventory management, space planning, and effective marketing efforts
- Provided data analysis summaries to key stakeholders driving organizational decisions, business plans, and strategic initiatives
- Established tracking mechanisms resulting in accurate reports and accountability for lost or damaged property.
Supervisor | Senior Product Manufacturing Engineer
Honeywell Aerospace
04.2012 - 04.2016
- Analyzed potential strategies for production; utilized methods to slash production time of satellites by 30%
- Contributed satellite production data analysis and metrics to create and finalize a +$2M satellite contract with the European Space Agency
- Identified bottlenecks, developed alternate workflows, and implemented procedural changes to maximize production
- Increased the output of a 24-person manufacturing production team by 200% using new workflows and methodologies
- Empowered both supervisors and non-supervisors through effective delegation of tasks, regular performance feedback, and mentorship through goal setting.
Military Intelligence Officer
United States Army
06.2004 - 03.2012
- Improved effectiveness of training for signals intelligence, geospatial intelligence, and data analysis
- Conducted reviews into educational content for each team member to ensure all standards were being met
- Developed unit training program and demonstrated its benefits to senior officers to increase unit performance
- Oversaw training support during the planning, coordination, synchronization, and execution of all organic training events and activities
- Optimized combat readiness of a 110-member intelligence team prior to deployments in Afghanistan and Iraq
- Designed and executed curriculum for UAVs and interrogations.
Education
Master of Business Administration -
WP Carey School of Business, Arizona State
Tempe, AZ05.2016
Master of Sports Psychology -
Argosy University
Phoenix, AZ12.2013
Bachelor of Arts Psychology -
Morehouse College
Atlanta, GA05.2004
Skills
- Business Operations Forecast
- Product Financial Sales Forecast
- Data Analysis
- Strategy Development
- Project Management
- Cross-Functional Leadership
- Management Team Building
- P&L Management
- Inventory Tracking and Management
- Staff Development
- Business Forecasting
- Standard Operating Procedures
- Staff training/development
- Operations Management
- Business Management
- Warehouse Management
Certification
Lean Six Sigma Green Belt
Timeline
Regional Operations Manager
Returnmates
07.2023 - 01.2024
Outbound Distribution Center Operations Manager
Target Corporation
03.2022 - 07.2023
Merchandise Financial Planner
PetSmart
04.2016 - 02.2022
Supervisor | Senior Product Manufacturing Engineer
Honeywell Aerospace
04.2012 - 04.2016
Military Intelligence Officer
United States Army
06.2004 - 03.2012
Master of Business Administration -
WP Carey School of Business, Arizona State
Master of Sports Psychology -
Argosy University
Bachelor of Arts Psychology -
Morehouse College
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