Dynamic Territory Business Manager at Kraft Heinz with a proven track record in brand promotion and contract negotiation. Expert in cross-functional collaboration and client relationship building, driving significant market penetration and customer satisfaction. Adept at performance evaluation, leading teams to exceed sales targets and optimize resource allocation for maximum profitability.
Overview
18
18
years of professional experience
Work History
Territory Business Manager
Kraft Heinz
New Cumberland, Pennsylvania
12.2024 - Current
Developed territory sales strategies to enhance brand visibility and market penetration.
Managed customer relationships to ensure satisfaction and address concerns effectively.
Analyzed market trends to identify opportunities for product promotions and distribution.
Collaborated with cross-functional teams to execute marketing campaigns successfully.
Trained and mentored sales representatives to improve performance and product knowledge.
Conducted regular territory assessments to optimize coverage and resource allocation.
Implemented feedback mechanisms to gather insights from customers for product improvements.
Established relationships with key decision makers in target accounts to increase market share.
Developed and implemented sales strategies for assigned territory to reach maximum profitability.
Conducted quarterly reviews of performance metrics to evaluate success of sales initiatives.
Monitored competitor activities in order to anticipate any potential threats or opportunities.
Developed and implemented quality brand promotion and marketing techniques and improved brand awareness according to company expectations.
Participated in regular meetings with senior leadership team to review progress against goals.
Resolved customer complaints in a timely manner while striving for customer satisfaction.
Provided ongoing training and mentorship to team members on effective selling techniques.
Negotiated contracts with vendors to secure best pricing terms while maintaining quality standards.
Identified and developed new business opportunities through cold-calling, networking and referrals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Customer Retail Manager
Kraft Heinz
New Cumberland, Pennsylvania
08.2022 - 12.2024
Managed daily store operations to ensure smooth functioning.
Implemented visual merchandising strategies to improve product displays.
Analyzed sales data to identify trends and opportunities.
Engaged with customers to enhance their shopping experience.
Collaborated with suppliers to ensure timely product delivery.
Account Manager
Pepsi Bottling Company
Reading, PA
01.2008 - 08.2022
Manage small and large format delivery fleets
Ensure delivery matrixes are completed within a timely manner
Safety champion for the Reading, PA location
Recruit, hire, train and mentor current employees to ensure a healthy working environment
Seek out the best potential employees to represent the values and mission of the company
Develop and provide excellent customer service to decision makers within the market
Lead retail marketing and development through direct store delivery
Conduct daily operation targets to maximize customer standards
Optimize sales items to maximize profits
Build and merchandise any new promotional materials to maximize product offerings
Locate and open new accounts within given area
Customer Service Associate
PNC Bank
01.2012 - 01.2013
Open new customer accounts for current and potential customers
Conduct and orchestrate promotional meetings thru displays and presentations
Pre-Merchant business account organizer
Funds availability provider
Conduct teller transactions for personal and business accounts
System Implementation Specialist at The Kraft Heinz Company - PT. Heinz ABC IndonesiaSystem Implementation Specialist at The Kraft Heinz Company - PT. Heinz ABC Indonesia