Summary
Overview
Work History
Education
Skills
CPR/AED certification
Timeline
Generic

Jayson Hicks

North Las Vegas

Summary

Dynamic professional with a proven track record at USPS, adept in handling and sorting mail with a strong emphasis on workplace safety. Excelled in team collaboration and problem-solving, enhancing customer satisfaction and operational efficiency. Skilled in equipment operation and quick learning, consistently achieving beyond set targets without compromising service quality.

Overview

9
9
years of professional experience

Work History

Mail Handler

USPS
03.2020 - Current
  • Utilized physical strength to move mail and packages of varying sizes and weights.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained a clean and organized workspace to facilitate efficient mail handling processes.
  • Followed safety protocols while handling and sorting mail for personal safety purposes.
  • Maximized workplace safety with proper handling techniques for heavy or oversized packages.
  • Balanced workload effectively during peak seasons to ensure consistent service levels despite increased volume demands.

Merchandiser

Sky Top Vending
05.2019 - 02.2020
  • Updated pricing and signage to complete product displays and educate customers.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
  • Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.

Merchandiser

Southern Glazers Wines And Spirits
08.2017 - 05.2019
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.

Delivery Driver

Pizza Hut
08.2016 - 08.2017
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Education

N/A - Criminal Justice

Missouri Baptist University
St. Louis, MO

None - Criminal Justice

Cochise College
Douglas, AZ

N/a - Criminal Justice

South Western Oregon Community College
Coos Bay, OR

Skills

  • Handling and sorting mail
  • Team collaboration
  • Problem-solving skills
  • Workplace safety
  • Staff development
  • Equipment monitoring
  • Equipment operation
  • Quick-learning
  • Teamwork
  • Teamwork and collaboration

CPR/AED certification

I have my CPR/AED card

Timeline

Mail Handler

USPS
03.2020 - Current

Merchandiser

Sky Top Vending
05.2019 - 02.2020

Merchandiser

Southern Glazers Wines And Spirits
08.2017 - 05.2019

Delivery Driver

Pizza Hut
08.2016 - 08.2017

N/A - Criminal Justice

Missouri Baptist University

None - Criminal Justice

Cochise College

N/a - Criminal Justice

South Western Oregon Community College

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Jayson Hicks