Jayson Hicks
North Las Vegas
Summary
Dynamic professional with a proven track record at USPS, adept in handling and sorting mail with a strong emphasis on workplace safety. Excelled in team collaboration and problem-solving, enhancing customer satisfaction and operational efficiency. Skilled in equipment operation and quick learning, consistently achieving beyond set targets without compromising service quality.
Overview
9
9
years of professional experience
Work History
Mail Handler
USPS
Las Vegas, NV
03.2020 - Current
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained a clean and organized workspace to facilitate efficient mail handling processes.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Maximized workplace safety with proper handling techniques for heavy or oversized packages.
- Balanced workload effectively during peak seasons to ensure consistent service levels despite increased volume demands.
Merchandiser
Sky Top Vending
Las Vegas, NV
05.2019 - 02.2020
- Updated pricing and signage to complete product displays and educate customers.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
Merchandiser
Southern Glazers Wines And Spirits
Las Vegas, NV
08.2017 - 05.2019
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
Delivery Driver
Pizza Hut
Las Vegas, NV
08.2016 - 08.2017
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Education
N/A - Criminal Justice
Missouri Baptist University
St. Louis, MONone - Criminal Justice
Cochise College
Douglas, AZN/a - Criminal Justice
South Western Oregon Community College
Coos Bay, ORSkills
- Handling and sorting mail
- Team collaboration
- Problem-solving skills
- Workplace safety
- Staff development
- Equipment monitoring
- Equipment operation
- Quick-learning
- Teamwork
- Teamwork and collaboration
CPR/AED certification
I have my CPR/AED card
Timeline
Mail Handler
USPS
03.2020 - Current
Merchandiser
Sky Top Vending
05.2019 - 02.2020
Merchandiser
Southern Glazers Wines And Spirits
08.2017 - 05.2019
Delivery Driver
Pizza Hut
08.2016 - 08.2017
N/A - Criminal Justice
Missouri Baptist University
None - Criminal Justice
Cochise College
N/a - Criminal Justice
South Western Oregon Community College