Jayson Krauth
Jacksonville,FL
Summary
Focused [Job Title] well-versed in parts organization, purchasing and delivery management. Excellent leadership, scheduling and problem-solving abilities. Offering 7 years of progressive experience in field.
Overview
17
17
years of professional experience
Work History
Parts Counter Person
Duval Ford
03.2018 - Current
- Increased customer satisfaction by providing excellent service and knowledge of automotive parts.
- Assisted customers with locating specific parts, leading to a streamlined shopping experience.
- Managed inventory effectively, ensuring availability of high-demand items for customers.
- Processed customer orders accurately and efficiently, contributing to repeat business.
- I have worked all aspects of the parts department.I have front counter,back counter and I am currently running the commercial parts for our dealership
- I am master certified in ford parts.
- In charge of orders and doing po's
- Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
- Resolved customer complaints professionally, maintaining positive relationships with clients and fostering trust in the company''s services.
- Utilized computer systems to look up part information, expediting the sales process and enhancing customer satisfaction.
- Educated customers on proper installation techniques and product usage, reducing returns or exchanges due to improper use.
- Communicated effectively with suppliers to ensure timely delivery of requested parts for customers'' needs.
- Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
Mechanic
Jacksonville Chrysler Dodge Jeep Ram
01.2007 - 02.2017
- Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
- Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
- Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
- Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.
- Streamlined repair processes by maintaining a well-organized and clean workspace, contributing to increased productivity.
- Consistently met or exceeded company performance metrics through diligent work ethic and attention to detail in all repair tasks.
- Expanded knowledge of automotive technology by attending professional development workshops, staying current with industry advancements.
Education
High School Diploma -
Belleville High School
Belleville, NJ06.1996
Skills
- Technical aptitude
- Returns processing
- Upselling strategies
- Goal Setting
- Improving customer satisfaction
- Workplace Safety
- Inventory Auditing
- Purchasing oversight
- Invoice Processing
- Ordering parts
- Vendor Relations
- Coordinating paperwork
- Inventory Management
- Problem-solving skills
Timeline
Parts Counter Person
Duval Ford
03.2018 - Current
Mechanic
Jacksonville Chrysler Dodge Jeep Ram
01.2007 - 02.2017
High School Diploma -
Belleville High School
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