Jayson Patel
Fort Worth
Summary
Dynamic Quality Engineer with a proven track record at SmartCap, skilled in process automation and root cause identification. Successfully designed quality control processes that enhanced customer satisfaction and implemented solutions that reduced waste. Adept at complex problem-solving, driving continuous improvement, and ensuring compliance with engineering standards.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Quality Engineer
SmartCap
03.2022 - Current
- Performed quality inspections and drafted reports to detail non-conforming material issues.
- Contributed to root cause analysis to determine core reason for failures and errors.
- Designed and implemented quality control processes to facilitate customer satisfaction.
- Developed and implemented procedures to verify compliance with engineering standards.
- Implemented automated systems to improve accuracy and efficiency of engineering processes.
- Design CNC programs for Trumpf 2-D laser and bending technologies
Sales Manager
Mike's Off Road Accessories
11.2020 - 03.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Attended industry events and conventions to expain sales opportunities.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Built relationships with customers and community to establish long-term business growth.
Wellsite Geologist
JSP Oil and Gas
06.2019 - 03.2020
- Prepared detailed reports outlining sampling and testing activities and made recommendations for drilling based on available information.
- Maintained database of geological data and issued reports outlining details or trends.
- Helped senior project leaders determine likely environmental impacts of proposed prospecting.
- Inspected, evaluated and interpreted data from core samples and cuttings.
Assistant Store Manager
Oakley, Inc
03.2013 - 06.2019
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Education
Master of Science - Industrial Engineering
The University of Texas At Arlington
Arlington, TX05-2024
Master of Science - Geology
The University of Texas At Arlington
Arlington, TX12-2019
Skills
- Process change documentation
- Process automation
- Waste reduction
- PPAP submissions
- Complex Problem-solving
- Continuous improvement
- SOP development
- Lean manufacturing tools
- Root cause identification
Accomplishments
- Implemented standardized programming practices for fabrication machines, minimizing operator intervention during changeovers and achieving a 48% increase in Overall Equipment Effectiveness.
- Led a cross-organizational task force to develop welding fixture design concepts, document findings, and implement solutions for scalable production. These initiatives increased throughput by 20% and reduced post-process rework by 60%.
Certification
Lean Green Belt
Timeline
Quality Engineer
SmartCap
03.2022 - Current
Sales Manager
Mike's Off Road Accessories
11.2020 - 03.2022
Wellsite Geologist
JSP Oil and Gas
06.2019 - 03.2020
Assistant Store Manager
Oakley, Inc
03.2013 - 06.2019
Master of Science - Industrial Engineering
The University of Texas At Arlington
Master of Science - Geology
The University of Texas At Arlington
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