Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jayson Ponce

Ripon,California

Summary

Experienced in effectively handling customer interactions and promptly resolving issues. Utilizes strong communication skills and empathy to build lasting customer relationships. Demonstrates a track record of consistently maintaining high levels of customer satisfaction and fostering loyalty.

Overview

3
3
years of professional experience

Work History

HVAC Helper

Modesto HVAC and Sheet Metal
06.2023 - 07.2024
  • Contributed to successful project completion by effectively following instructions from lead technicians or supervisors.
  • Assisted in the installation of new heating, ventilation, and air conditioning systems for enhanced energy savings.


Food Runner

Esmeralda's Mexican Restaurant
03.2022 - 08.2022
  • Provided exceptional customer service by attentively listening to guests'' concerns and addressing them accordingly.
  • Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.

Food/Service Champion

Tacobell
08.2021 - 03.2022
  • Enhanced customer satisfaction by efficiently processing orders and addressing concerns in a timely manner.
  • Demonstrated adaptability by working effectively in various roles within the restaurant such as cashier, cook, or server positions when needed.

Education

Bachelor of Arts - Cinematic Arts & Technology

California State University, Monterey Bay
Seaside, CA
05-2026

High School Diploma -

Ripon High School
Ripon
05-2022

Skills

  • Customer Service
  • Coordination
  • Complaint Handling

Languages

Spanish
Native or Bilingual

Timeline

HVAC Helper

Modesto HVAC and Sheet Metal
06.2023 - 07.2024

Food Runner

Esmeralda's Mexican Restaurant
03.2022 - 08.2022

Food/Service Champion

Tacobell
08.2021 - 03.2022

Bachelor of Arts - Cinematic Arts & Technology

California State University, Monterey Bay

High School Diploma -

Ripon High School

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Jayson Ponce