JAYSON RIVERA
Orlando,FL
Summary
Accomplished and certified Pharmacy Technician with over ten years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law. Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Pharmacy Technician Assistant
PharmCo Rx - Pharmacy North Miami Beach
Orlando , FL
2021.10 - Current
- Provided customer service by greeting patients entering the pharmacy, answering questions, responding to requests for information or assistance.
- Inspected labels on prescription containers for accuracy before delivering them to customers.
- Contacted prescribers when necessary to obtain additional information required for processing a prescription order.
- Assisted pharmacists in filling prescriptions, verifying accuracy and labeling bottles.
- Organized inventory of pharmaceuticals to ensure stock was always available.
- Stocked shelves with medication and supplies; maintained cleanliness of work area.
- Verified that prescriptions were accurate and complete prior to dispensing medication.
- Answered telephone inquiries from patients and physicians regarding drug interactions or side effects.
Pharmacy Technician Assistant
Las Vegas Pharmacy
Cataño , PR
2008.01 - 2021.01
- Stocked, labeled and inventoried medication to keep accurate records
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
- Resolved non-routine issues like third-party billing, computer system and customer service issues
- Maintained drug inventory levels by ordering necessary medications and supplies
- Completed paperwork, entering prescription and insurance or billing information into patient profiles
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Communicated directly with doctors offices via telephone, fax, and email
- Restocked automated medication dispensing equipment
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information
- Reviewed and verified customer information and insurance provider information.
Pharmacy Technician
- Accomplished and certified Pharmacy Technician with over ten years of experience in retail pharmacy environments for major national chains
- Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals
- Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.
Education
Associate in Science - Pharmacy Technician
National University College - Bayamón
01.2008
Skills
- Medication Storage and Labeling
- Cash Register Operations
- Prescription Pricing
- Chemical Handling
- Prescription Filling and Labeling
- Prioritization and Organization
- Cleaning and Sanitizing
- Customer Service
- Prescription Refill Fulfillment
- Prescription Order Verification
- Patient Profile Setup
- Dispensing Medications
- Recordkeeping and Documentation
- Medical Insurance Claims Processing
- Insurance Claim Processing Software
- Medication Dispensing
- Pharmacy Software Proficiency
- Labeling prescriptions
- Verifying orders
- Ordering and stocking medications
- Processing orders
- Supply Restocking
- Drug Inventory Control
Certification
- Puerto Rico Pharmacist Technician Assistant Permanent License, 2011
- Florida Pharmacist Technician Assistant License
References
Upon request
Languages
Spanish
Professional
English
Limited
Timeline
Pharmacy Technician Assistant
PharmCo Rx - Pharmacy North Miami Beach
2021.10 - Current
Pharmacy Technician Assistant
Las Vegas Pharmacy
2008.01 - 2021.01
Pharmacy Technician
Associate in Science - Pharmacy Technician
National University College - Bayamón
- Puerto Rico Pharmacist Technician Assistant Permanent License, 2011
- Florida Pharmacist Technician Assistant License
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