JAYSON SWOBODA
Savage,MN
Summary
Results-oriented Manager experienced in delivering exceptional customer service and cultivating positive client relationships. Achieved increased customer satisfaction and loyalty through effective task prioritization and innovative project management strategies. Focused on fostering team development and building productive working relationships in fast-paced, deadline-driven environments.
Overview
14
14
years of professional experience
Work History
Manager/Project Manager
Duncan Stone
Plymouth, USA
07.2020 - Current
- Oversaw multiple projects simultaneously and ensured tasks were efficiently completed.
- Assigned, prioritized, and delegated tasks to departmental employees, ensuring clarity in responsibilities and workflow.
- Utilized strong analytical and problem-solving skills to address operational issues.
- Fostered positive client relationships through proactive communication, enhancing trust and collaboration.
- Created innovative strategies to increase customer satisfaction and loyalty, demonstrating a commitment to customer-centric solutions.
- Drafted detailed project bids for client review
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
Project Manager
Performance Construction
Prior Lake, USA
02.2017 - 07.2020
- Mentored junior team members, providing guidance on proper techniques and safety.
- Assisted skilled workers with construction projects in all phases of rough in and finish carpentry.
- Transported materials, tools and machines to installation sites.
Cabinet Service / Counter Top Installer 6 Yrs / Corian Granite Manager 5 Yrs
Guyers Builders Supply
Plymouth, USA
05.2012 - 02.2017
- Measured and fabricated granite and corian counter tops, ensuring precise installation and quality for 6 years.
- Managed granite and corian shops and installers for 5 yrs.
- Coordinated installation schedules and managed production timelines for shop operations.
- Met with customers/builders and sales people daily.
- Procured materials for granite and corian projects, maintaining supply chain efficiency.
Installer/Service 3 Yrs/Managed 2 Yrs Installers
Princess Marble and Granite
Burnsville, USA
- Coordinated install and service schedules with customers and job supervisors, ensuring timely service delivery.
- Created daily schedule for installers to optimize workflow.
- Communicated daily with sales force, customers, and clients to facilitate smooth production flow.
- Oversaw installers and job progress to ensure timely completion of all projects.
Carpenter / Boss
Self Employed
Savage, USA
- Woodworking, Painting, Built additions, Finished basements and bathroom remodels.
- Constructed custom furniture using various wood types and finishes.
- Installed cabinetry and fixtures in residential and commercial properties.
- Operated power tools safely for precise cutting and shaping of materials.
Cabinet Maker
Als Cabinets
Burnsville, USA
- Constructed and installed custom cabinets to meet client specifications.
- Interpreted blueprints and organized cabinets for efficient installation.
- Assembled custom cabinets using precision tools and techniques.
- Read blueprints to determine cabinet dimensions and specifications.
- Operated woodworking machinery for cutting and shaping materials.
Education
ASSOCIATES DEGREE -
HENNEPIN TECHNICAL COLLEGE
Eden PrairieGENERALS -
NORMANDALE COMMUNITY COLLEGE
Bloomington, MNSkills
- Project management software
- Project budgeting
- Accurate estimates
- Scheduling software
- Auto Cad
- Blue Print reading
- 25 Years construction
- Hand and power tools
- Windows
- Microsoft
- Team collaboration
- Leadership
- Exceptional problem solver
Timeline
Manager/Project Manager
Duncan Stone
07.2020 - Current
Project Manager
Performance Construction
02.2017 - 07.2020
Cabinet Service / Counter Top Installer 6 Yrs / Corian Granite Manager 5 Yrs
Guyers Builders Supply
05.2012 - 02.2017
Installer/Service 3 Yrs/Managed 2 Yrs Installers
Princess Marble and Granite
Carpenter / Boss
Self Employed
Cabinet Maker
Als Cabinets
ASSOCIATES DEGREE -
HENNEPIN TECHNICAL COLLEGE
GENERALS -
NORMANDALE COMMUNITY COLLEGE