Summary
Overview
Work History
Education
Skills
Golfing
Timeline
Generic

Jayveon Chapman

Palm Harbor,FL

Summary

I am a high energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. I am a manager that likes to laugh and have a good time with the workers and others but when it is time to work it's time to work. I have no problem being a disciplinary manger if need be

Overview

4
4
years of professional experience

Work History

Store Manager

Five Guys Burger And Fries
11.2022 - Current
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Handle customer complaints.
  • Assisted with hiring, training and mentoring new staff members.

Retail Sales Associate

Dicks Sporing Goods
07.2021 - 11.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Answered questions about store policies and addressed customer concerns.

Assistant Store Manager

Starbucks
08.2021 - 07.2022
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Created and maintained safe and secure work environments for employees.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.

Assistant Store Manager

Starbucks
09.2019 - 01.2021
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Created and maintained safe and secure work environments for employees.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.

Education

Bachelor of Science - Criminal Justice

Hope College
Holland, MI
05.2022

Skills

  • Order Management
  • Financial Statements
  • Cost Management
  • Team Leadership
  • Apple macOS
  • Staff Training
  • Inventory Management
  • Shift Checklists
  • Customer Service
  • Employee Motivation
  • Product and Service Sales
  • Order Supplies

Golfing

I have been golfing for the last 2 years. It's my favorite hobby to do in my free time I also like going on drive. I am a people person I like talking with people with normal conversations I also like to interact with the staff and have a good time at work and not always being super serious all the time 

Timeline

Store Manager

Five Guys Burger And Fries
11.2022 - Current

Assistant Store Manager

Starbucks
08.2021 - 07.2022

Retail Sales Associate

Dicks Sporing Goods
07.2021 - 11.2022

Assistant Store Manager

Starbucks
09.2019 - 01.2021

Bachelor of Science - Criminal Justice

Hope College

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Jayveon Chapman