Jayvon Withers
Team Lead
Las Vegas,NV
Overview
2
2
years of professional experience
Work History
Team Lead
Chick-fil-A Restaurants
Las Vegas, NV
04.2023 - 12.2024
- I can lead a team effectively and accurately all while going above and beyond with my job.
- I am always aware of my area and know when to step in when needed.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Maintained positive working relationship with fellow staff and management.
- Held regular one-on-one coaching sessions with staff members to encourage personal development.
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
- What that looks like:
- Accurately and efficiently take orders while maintaining a quick speed using a POS system
- Communication skills and working with a team.
- Utilizing customer service skills
- Managing cash payments and counting cash drawers at the end of the night
Education
High School Diploma -
Acceleration Academy
Las Vegas, NV06-2025
Skills
- Guest Services / Conflict Resolution
- Restaurant Experience
- Preparing the team for rushes, including making sure all iPads/devices are fully charged, each team member has a menu, and also discussing our goals for the night
- Performance monitoring
- Work assignment delegation
- Strategic planning
- Process improvement
- Employee training
- Employee engagement
- Conflict resolution
- Employee evaluation
- Workplace safety
- Diversity and inclusion
- Coaching and mentoring
- Relationship building
- Complaint resolution
- Attention to detail
Timeline
Team Lead
Chick-fil-A Restaurants
04.2023 - 12.2024
High School Diploma -
Acceleration Academy