Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jazavier Hall

Gainesville,FL

Summary

My managers always told me how much of a good job I do they also would have contest and I always would when them . I achieve keeping the customer satisfied that’s all that matter to me keeping the customers happy.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Remote Representative

Jade Of Spades
06.2024 - Current
  • I Managed customer inquiries, I also provide timely and accurate information to enhance satisfaction.
  • I Developed product knowledge through training sessions, Im improving customer
  • I reduce response times for client requests.
  • I Assisted in resolving customer issues by implementing effective solutions and follow-up procedures.
  • I provided great customer service for over 300 calls a day
  • Ima hard worker I love to work im also a quick learner
  • After a few months at my job I improved my customer service skills which resulted in a 15% in customer satisfaction.
  • With me working very hard at my job I improved the customer issues by 10%
  • Helped customers with account setup , troubleshooting and ,product inquiries
  • Also I maintained a 90% customer satisfaction score based on surveys.

Crew Member

Dunkin Donuts
11.2022 - 07.2024
  • Crew Member Dunkin'-Gainesville, FL November 2022 to Present Prepare products according to operational and quality standards, and serve them with enthusiasm in a clean environment. They work as part of a team to meet our Guests' needs and give them a reason to come back.

Education

High school diploma - undefined

James Madison High School
Gainesville, FL

Skills

  • Customer support
  • Goal-oriented mindset
  • Customer relations
  • Data entry proficiency
  • Staff training
  • Client services
  • Client relationship building
  • Records management
  • Paperwork processing
  • Telephone reception
  • Client service
  • Sales support
  • Performance improvement
  • Performance tracking

Certification

Driver's License

Timeline

Remote Representative

Jade Of Spades
06.2024 - Current

Crew Member

Dunkin Donuts
11.2022 - 07.2024

High school diploma - undefined

James Madison High School
Jazavier Hall