Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jazden Barcenas-Garcia

Davenport,IA

Summary

Efficient Fulfillment Associate known for high productivity and ability to complete tasks swiftly. Skilled in inventory management, order processing, and logistics coordination. Possess strong organizational, time management, and problem-solving skills. Excel in fast-paced environments through effective communication and teamwork.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Amazon Fulfillment Associate

Amazon
Davenport, IA
03.2024 - Current
  • Conducted daily audits on packing and sorting processes to ensure compliance with Amazon's quality standards.
  • Identified and documented errors including mislabeling, incorrect item placement, and damaged goods.
  • Collaborated with Process Assistants and Area Managers to investigate defects and deliver actionable feedback.
  • Facilitated training for new associates on Amazon's Standard Operating Procedures to maintain a safe, organized workspace.
  • Cross-trained in multiple critical roles, including problem solver, dwell lead, and quality assurance.

Resort Club Agent

Rhythm City Casino
Davenport, Iowa
03.2023 - 02.2024
  • Safeguarded database integrity through precise data entry and rectified inaccuracies.
  • Supported marketing promotions, giveaways, and announcements to enhance outreach.
  • Provided information to guests regarding company policies, promotional rules, and casino amenities.
  • Trained new agents on company policies and effective communication techniques.

Customer Service Associate

Walmart
Davenport, Iowa
02.2021 - 03.2023
  • Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
  • Trained new hires on products and services, best practices, and protocols to reduce process gaps.
  • Promoted brand and marketing campaigns to create interest among customers.
  • Worked as part of a team to meet department KPIs for speed and accuracy, maintaining a 97% order accuracy rate over six months.

Education

High School Diploma -

North High School
Davenport, IA
06-2022

Skills

  • Root cause analysis
  • Data reporting and documentation
  • Conflict resolution
  • Team collaboration and communication
  • Time management
  • Quality control

Certification

  • Jam clearance certified associate
  • Pallet Jack Operator

Timeline

Amazon Fulfillment Associate

Amazon
03.2024 - Current

Resort Club Agent

Rhythm City Casino
03.2023 - 02.2024

Customer Service Associate

Walmart
02.2021 - 03.2023

High School Diploma -

North High School

Similar Profiles

CREATE PROFILE