Jazdia Ascheman
Omaha,NE
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
7
7
years of professional experience
2022
2022
years of post-secondary education
Work History
Server
Lied Lodge & Conference Center
Nebraska City, NE
01.2022 - Current
- Delivered exceptional customer service in a fast-paced dining environment.
- Managed table settings and ensured cleanliness throughout the restaurant area.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Processed customer orders accurately using the point-of-sale system.
- Trained new servers on restaurant policies and service standards.
- Resolved guest complaints promptly to enhance overall dining experience.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Barista
Juice Stop
Omaha, Nebraska
04.2024 - 04.2025
- Prepared high-quality beverages following established recipes and standards.
- Maintained cleanliness and organization of the workspace and equipment.
- Provided exceptional customer service to enhance guest experience.
- Assisted in training new team members on service protocols and techniques.
- Managed inventory by restocking supplies and monitoring usage levels.
- Handled cash transactions accurately and efficiently at the register.
- Collaborated with team members to ensure smooth daily operations.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Maintained a clean work environment by wiping down counters, washing blenders, and cleaning floors.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Memorized recipes for specialty beverages and seasonal offerings.
- Followed health, safety and sanitation guidelines to pass state inspections.
Sandwich Artist
SUBWAY®Restaurants
Omaha
06.2018 - 08.2020
- Prepared fresh ingredients for sandwich assembly and maintained cleanliness in work area.
- Assembled custom sandwiches according to customer specifications and preferences.
- Provided excellent customer service by greeting guests and taking accurate orders.
- Managed inventory levels, ensuring adequate stock of ingredients and supplies.
- Operated kitchen equipment safely while following food safety regulations and procedures.
- Trained new team members on sandwich preparation techniques and operational standards.
- Collaborated with team members to streamline service during peak hours efficiently.
- Completed opening, closing, and shift change tasks by following company guidelines.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Used POS system and cash register to receive payments by cash, check, credit card, and voucher.
- Kept customer and food preparation areas clean and well-organized.
- Sanitized food storage and preparation areas to comply with food health and safety requirements.
- Greeted customers and provided product knowledge.
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Communicated with customer to provide menu offering details and assist with decision-making.
- Upsold additional items to increase store profits.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
Education
Bachelor of Arts - Art Education
Peru State College
Peru, NE 08.2020 - 05.2022
Johnson County Central
Tecumseh, NESkills
- Customer service
- Food safety
- Cash handling
- Order management
- Menu knowledge
- Team collaboration
- Upselling techniques
- Service training
- Time management
- Problem solving
- Attention to detail
- Conflict resolution
- Adaptable scheduling
- Memory retention
- Wine service
- Order accuracy
- Menu presentation
- Strong work ethic
- Effective customer upselling
- Food safety practices
- Guest engagement
- Dining crew workflow optimization
- Wine pairing
- Allergy awareness
- Point of sale operation
- Daily specials memorization
- Service prioritization
- Liquor, wine, and food service
- High volume dining
- POS operation
- Positive and professional
Timeline
Barista
Juice Stop
04.2024 - 04.2025
Server
Lied Lodge & Conference Center
01.2022 - Current
Bachelor of Arts - Art Education
Peru State College
08.2020 - 05.2022
Sandwich Artist
SUBWAY®Restaurants
06.2018 - 08.2020
Johnson County Central