Jazebelle Longoria
Pharr
Summary
Professional leader with strong expertise in overseeing daily operations and team coordination. Known for effective collaboration and achieving results in fast-paced environments. Highly adaptable, skilled in problem-solving, conflict resolution, and ensuring optimal workflow.
Overview
8
8
years of professional experience
Work History
Full Time Shift Supervisor
511 Tactical
McAllen, TX
05.2022 - Current
- Supervised daily operations, ensuring adherence to safety protocols and operational standards.
- Trained new team members on workflows, processes, and customer service
- Assisted in inventory management, tracking stock levels, and minimizing discrepancies.
- Conducted regular performance evaluations, providing feedback for staff development and growth.
- Resolved customer issues promptly, enhancing overall satisfaction and loyalty to the brand.
- Collaborated with management to analyze sales data and adjust strategies accordingly.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with management to develop strategies for boosting overall store performance, leading to higher profit margins.
- Completed cash and credit card transactions accurately using POS software.
Assistant Manager
Dollar Tree
Pharr, TX
08.2021 - 12.2021
- Assisted in managing daily operations to ensure store efficiency and customer satisfaction.
- Monitored inventory levels and coordinated with suppliers for timely restocking of merchandise.
- Implemented visual merchandising strategies to enhance product presentation and drive sales.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Total Store Sanitation Team
HEB Grocery Store
Portland, TX
05.2020 - 06.2021
- Maintained cleanliness and sanitation in assigned areas, ensuring compliance with health standards.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Cleaned equipment and machinery to maintain in optimum working condition.
Retail Sales Associate
Dollar General Store
01.2018 - 09.2018
- Executed daily store operations, ensuring compliance with safety and cleanliness standards.
- Stocked shelves and managed inventory levels, optimizing product availability for customers.
- Maintained store cleanliness and organization, contributing to a welcoming environment.
- Operated cash register efficiently, ensuring accurate transactions and timely service.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
PSJA North Early College High School
Pharr, TX05.2020
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Customer-oriented
- Training and mentoring
- Cash handling expertise
- Operations management
- Problem-solving
- Team supervision
- Customer service management
- Goal setting and tracking
- Complaint resolution
- Sales and upselling
- POS system operation
- Sales reporting
Timeline
Full Time Shift Supervisor
511 Tactical
05.2022 - Current
Assistant Manager
Dollar Tree
08.2021 - 12.2021
Total Store Sanitation Team
HEB Grocery Store
05.2020 - 06.2021
Retail Sales Associate
Dollar General Store
01.2018 - 09.2018
High School Diploma -
PSJA North Early College High School