Jazlyn Ovalle

• Educate members on property insurance policies to ensure comprehensive coverage and risk understanumy.
• Process new applications, policy changes, renewals, and cancelations accurately and ekliently.
• Cross-sell additional insurance products (auto, umbrella) to existing members, increasing revenue.
• Maintain compliance with underwriting guidelines and regulatory requirements at all times.
• Conduct property risk assessments to recommend proper coverage levels and minimize client liability.

• Orchestrated and managed all design appointments efficiently.
• Conducted comprehensive research on interior design trends and
• market conditions, identifying opportunities for new product and service offerings.
• Created comprehensive proposals for client meetings.

Took precise measurements and prepared initial bids for builders.

• Processed rental applications, conducted background and credit checks to ensure compliance with Fair Housing laws.
• Prepared lease agreements and reviewed terms with new tenants to ensure full understanding of responsibilities.
• Built strong rapport with residents and prospects, delivering exceptional customer service to increase retention and referrals.

• Executed complex financial calculations, including amounts due, interest charges, balances, equity, and principal.
• Assumed responsibility for managing customer files and resolving discrepancies arising from other representatives and managers.
• Collaborated effectively with contracted agencies to meet daily service level goals.