Jazlyn Pichardo
US Army
ELPASO,TX
4
years of professional experience
Detail-oriented sales associate skilled in analyzing customer feedback and executing high-quality service solutions. Focused on enhancing organizational outcomes through effective communication and strong conflict management, offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in any type of environment.
Work History
Sales Associate
3 Years 3 Months- Assisted customers in product selection and provided exceptional service to enhance satisfaction.
- Trained new associates on operational procedures, ensuring adherence to company policies and standards.
- Executed daily cash handling procedures, maintaining accuracy and accountability in transactions.
- Analyzed customer feedback to identify trends and recommend improvements for service delivery.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
Soldier
3 Years 10 Months- Managed logistical support, coordinated supplies and equipment for missions.
- Conducted risk assessments to identify potential safety hazards during operations.
- Mentored junior soldiers, fostering skill development and teamwork within the unit.
- Analyzed intelligence reports, providing actionable insights for mission planning and execution.
- Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
- Conducted regular maintenance of equipment and vehicles, ensuring maximum reliability and readiness for mission-critical tasks.
- Utilized critical thinking skills to solve complex problems while working under pressure in dynamic environments.
- Secured and protected military property, assets, and personnel.
- Improved team cohesion by conducting regular training exercises and fostering a supportive environment.
- Cultivated positive relationships with local communities while deployed, fostering mutual respect and cooperation during missions.
- Reduced risk to personnel by identifying and neutralizing threats in complex environments.
- Enhanced morale, organizing recreational and team-building activities.
- Secured military bases by implementing stringent security protocols, ensuring safety of personnel and assets.
Education
High School Diploma
Skills
Client service excellence
Transaction processing
Client support
Concurrent task management
Effective team collaboration
Analytical problem-solving
Sales techniques
Concurrent responsibility management
Sales management
Communication skills
Strong interpersonal communication
Customer complaint resolution
Timeline
Sales Associate
Sams Club Distribution
05.2023 - CurrentRead More
Soldier
US Army
10.2022 - CurrentRead More
Bel Air High School
High School Diploma
Read More