Jazmin Betancourt
San Jose,CA
Summary
Experienced candidate with passion for verifying safety and security of all individuals within area of responsibility. Hardworking individual with excellent eye for detail and in-depth knowledge of emergency situation protocols and procedures. Natural problem-solver with keen ability to relate to people of all ages and backgrounds.
Overview
3
3
years of professional experience
Work History
Lifeguard
Raging Waters San Jose
06.2023 - 09.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Attentively monitored swimmers to identify distress and guests around swimming pool.
- Attentively monitored swimmers to identify distress.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
Shift Leader
Baskin Robins
11.2021 - 06.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
CIT
City Of San Jose - City Govt
06.2020 - 09.2020
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Planned and implemented crafts and other activities to spark interest and enhance development.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Education
KIPP San Jose Collegiate
San Jose, CA06.2024
Skills
- Public Safety
- First Aid
- Team Bonding
- Pool Policies Enforcement
Languages
Spanish
Native or Bilingual
Timeline
Lifeguard
Raging Waters San Jose
06.2023 - 09.2023
Shift Leader
Baskin Robins
11.2021 - 06.2022
CIT
City Of San Jose - City Govt
06.2020 - 09.2020
KIPP San Jose Collegiate
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