Jazmin Camacho
Spanish Bilingual Customer Care / HR Speacialist
Rock Hill,SC
Summary
Accomplished Spanish Bilingual International Flight Attendant, offering over 22 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Caring and astute with proven ability assisting passengers with special needs.
Overview
31
31
years of professional experience
1
1
Certification
Work History
International Flight Attendant
American Airlines
Charlotte, NC
11.1999 - 10.2021
- Lead International Flight Attendant: Verbal and written communication, Certified on AED and CPR, aviation regulations, schedule management, crew coordination, hospitality service expertise, safety compliance policies and procedures regulations.
- Workshops trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
- Used critical thinking to break down problems, evaluate solutions and make decisions. Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations
Inside Sales Customer Representative
American Roller Bearings
Rock Hill, SC
10.2004 - 11.2005
- Placing Custom Orders for Textiles and major corporations, industrial rollers.
- Invoicing, Inventory Maintenance, Scheduling and actualizing sales orders confirmation, into Syteline (in-house operating system), MS Word, MS Excel.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Emphasized product features based on analysis of customers' needs
- Used CRM software to maintain detailed contact logs and account records
Spanish Inside Sales Customer Representative
Ashland Chemical Distribution Center
Charlotte, NC
06.2003 - 10.2004
- Placing custom orders of Chemical and Fine Ingredients for Pharmaceuticals and Chemical Corporations on Caribbean and Puerto Rico regions. Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Invoicing, inventory maintenance, scheduling and actualizing sales orders confirmation into SAP System.
- Managed team of 12 employees, overseeing hiring, training, and professional growth of employees.
- Learned new skills and applied to daily tasks to improve efficiency and productivity
- Collaborated with team members to achieve target results
Manager of Direct Deposit
Mauna Coop
Maunabo, PR
11.1996 - 11.1999
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Monitored and reviewed work schedules, customer letters and comments, team productivity and labor control reports.
- Implemented and conducted automatic Direct Deposit System, which in turn facilitating system automation on Credit Union forecast converting it into full automated computerized system.
- Developed team communications and information for meetings
- Proved successful working within tight deadlines and fast-paced atmosphere.
Fiscal Analyst Assistant
Georgia State Merit System
Atlanta, GA
09.1992 - 10.1996
- Streamlined QA processes by working closely with development teams and staying abreast of changing product demands, within th Department of Corrections. Processed Accounts Payable, and Accounts Receivable, successful planning, purchasing and inventory, assortment selection and mark - up control.
- Assisting on reviewing weekly and monthly budget performance reports, ensuring departments and agencies operated within allocated budgets and investigated excessive expenses and reporting discrepancies.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Conducted research, gathered information from multiple sources and presented results.
Education
Bachelor of Arts - Business Administration And HRM
Ashford University
San Diego, CA04.2013
Certificate - Tourism And Travel Management
Wilma Boyd School of Travel And Business
Pittsburgh, PA02.1990
Skills
- On-board Aircraft Configuration, emergency equipment's, safety procedures In-flight sales, preflight briefings, time management, PPE Compliance, adaptable, dependable and responsible
- Project coordination
- Verbal and written communication
- Airline Operations
- Company policy adherence
- Public speaking
- Food and beverage preparation
- Accounts Payable, purchasing and inventory, assortments selections, Bookkeeping, receiving and originating ACH wire transactions
- Customer Relationship Management
Certification
- Certified as a Language of Origin of Destinations in Spanish language, American Airlines. - 1999 - 2021
Languages
Spanish
Native or Bilingual
Timeline
Inside Sales Customer Representative
American Roller Bearings
10.2004 - 11.2005
Spanish Inside Sales Customer Representative
Ashland Chemical Distribution Center
06.2003 - 10.2004
International Flight Attendant
American Airlines
11.1999 - 10.2021
Manager of Direct Deposit
Mauna Coop
11.1996 - 11.1999
Fiscal Analyst Assistant
Georgia State Merit System
09.1992 - 10.1996
Bachelor of Arts - Business Administration And HRM
Ashford University
Certificate - Tourism And Travel Management
Wilma Boyd School of Travel And Business