Jazmin Chavez

• Maintained a high level of product knowledge to effectively educate and assist customers with their questions and concerns

• Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction

• Built strong relationships with clients through regular communication and personalized support, driving repeat business

• Trained new team members on company policies, procedures, and best practices for delivering excellent customer service

• Collaborated with cross-functional teams to escalate complex issues and provide timely resolutions for customers

• Utilized point-of-sale (POS) system to process discounts, coupons, gift cards, and loyalty rewards for customers

• Greeted customers, answered questions, and resolved any issues or concerns to create a positive in-person experience

• Processed customer transactions accurately and efficiently, handling cash, credit card, and mobile payments

• Followed standard operating procedures (SOPs) to ensureconsistency and accuracy in daily tasks

• Trained new employees on proper operation of equipment and safety protocols, supporting team development

• Ensured compliance with Good Manufacturing Practices (GMP) throughout all processes

• Maintained cleanliness and organization of the work area, adhering to safety standards and regulations

• Collaborated with team members to meet daily production targets and deadlines in a fast-paced environment

• Assisted in the setup and changeover of lines for different products or batches

• Managed cash register functions, including balancing drawers and processing transactions.

• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments

• Delivered exceptional customer service by greeting customers and addressing their inquiries or concerns in person

• Utilized point-of-sale (POS) system to process discounts, coupons, gift cards, and loyalty rewards programs

• Trained new employees on operating cash registers effectively andsupporting team performance