DEVANTE CONCEPCION
Dollar General
Warner Robins,GA
9
years of professional experience
Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
Work History
Assistant Store Manager
1 Year 11 Months- Directed daily store operations to achieve sales and operational goals.
- Managed inventory, cycle counts, merchandising, and shrink reduction.
- Supervised, trained, and coached team members while managing schedules to ensure optimal staffing.
- Supervised, trained, coached, and scheduled team members.
- Managed cash handling, deposits, and reconciliation while overseeing opening/closing procedures and ensuring compliance.
Gel Coater / Mentor
1 Year 5 Months- Guided team members in upholding quality and production standards.
- Led guest engagement initiatives to enhance overall satisfaction and loyalty.
- Developed training programs for staff focused on exceptional service delivery standards.
- Implemented feedback systems to assess guest experiences and identify improvement areas.
Forklift Operator / Team Lead
3 Years 8 Months- Led warehouse operations, ensured safe forklift operation, coordinated inventory movement, and facilitated efficient shipping/receiving.
- Operated forklifts to transport materials efficiently within warehouse environment.
- Conducted routine inspections on equipment to ensure safety and compliance standards.
- Collaborated with team members to streamline loading and unloading processes.
Education
Associate of Science - Business Administration And Management
Skills
Operations Management
Inventory Management
Warehouse Operations
Shrink management
Inventory Control
Safety & Compliance
Budgeting Strategies
Visual Merchandising
Customer Service
Team Development
Leadership
Customer service and engagement
Customer experience
Customer service
Problem-solving
Retail operations
Inventory control
Team building and leadership
Stock management
Team management
POS systems operations
Timeline
Assistant Store Manager
Dollar General
07.2024 - 06.2026Read More
Gel Coater / Mentor
Boston Whaler
08.2021 - 01.2023Read More
Forklift Operator / Team Lead
Gilmer Warehouse
07.2017 - 03.2021Read More
Central Georgia Technical College
Associate of Science from Business Administration And Management
Read More