Jazmin Cristina Castillo
Yuba City,CA
Summary
A dedicated employee is known for punctuality, pursuing employment options where good customer service and a positive attitude will make a difference
Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Highly efficient well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
9
9
years of professional experience
Work History
Server
Applebee's
03.2024 - 08.2026
- Delivered exceptional customer service by promptly addressing guest inquiries and requests.
- Ensured accurate order processing by coordinating with kitchen staff for timely meal preparation.
- Maintained cleanliness and organization of dining area to enhance guest experience and safety.
- Trained new team members on menu offerings, service protocols, and operational standards.
- Assisted in managing inventory levels by tracking supplies and communicating needs to management.
- Implemented upselling techniques to increase sales while enhancing guest satisfaction.
- Collaborated with team members to optimize workflow during peak service hours for efficient operations.
- Resolved customer complaints swiftly, ensuring a positive dining experience and repeat business.
- Served food and beverages promptly with focused attention to customer needs.
McDonalds Crew Manager
McDonald's
1080 Harter Pkwy, Yuba City, CA 95993
07.2022 - 01.2023
- Supervised daily crew activities to ensure efficient operations and adherence to quality standards.
- Trained and mentored new employees in service protocols and operational procedures.
- Implemented workflow improvements that enhanced customer service delivery during peak hours.
- Monitored inventory levels and coordinated with suppliers to maintain stock availability.
- Enforced health and safety regulations, promoting a safe working environment for all staff members.
- Implemented quality control measures to ensure consistent delivery of high-quality products or services from the crew members under my supervision.
- Coordinated cross-functional teams, promoting collaboration across various disciplines for successful project outcomes.
Crew member
JP Construction
04.2021 - 06.2021
- Signaled equipment operators to help align machinery movements and smoothly transfer materials
- Trained in how to complete skilled job tasks such as installation and drywall.
- Measured, cut, and laid out materials based on individual job requirements.
- Operated heavy machinery to support construction projects efficiently.
- Assisted in site preparation and cleanup, ensuring compliance with safety regulations.
- Monitored material inventory and reported shortages to improve workflow efficiency.
- Worked front counter, drive-thru and other areas.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Assisted other team members to achieve goals.
Laborer
JP Construction
01.2019 - 02.2020
- Organized and kept tools and equipment to enhance work efficiency.
- Measured, cut, and laid out materials based on individual job requirements.
- Followed plans, orders and technical specifications, and quality standards
- Operated heavy machinery to assist in construction projects efficiently.
- Collaborated with team members to maintain safety standards on job sites.
- Assisted in loading and unloading materials, ensuring timely project progress.
- Conducted site clean-up to promote a safe and organized work environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
Crew Member
Ace Hardware
11.2018 - 01.2019
- Operated heavy machinery, ensuring compliance with safety protocols and operational standards.
- Assisted in training new crew members on equipment handling and safety procedures.
- Collaborated with team to complete construction projects within deadlines and quality standards.
- Conducted routine inspections of tools and equipment to maintain optimal performance levels.
- Implemented process improvements that enhanced workflow efficiency on construction sites.
- Monitored inventory levels and assisted in ordering materials for ongoing projects.
- Maintained a clean and organized work environment to promote safety and productivity.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Animal Caretaker
Gaiser pets
12.2017 - 04.2018
- Bathed animals to remove dust, debris, or contaminants and maintain well-being.
- Restrained and managed scared and active animals.
- Promoted the best animal health by feeding and watering on a regular schedule.
- Cleaned cages following health code requirements to ensure sanitarily
- Administered daily feeding schedules for various animal species, ensuring nutritional needs met.
- Monitored animal health and behavior, reporting abnormalities to veterinary staff promptly.
- Maintained cleanliness of animal habitats, enhancing overall hygiene and well-being.
- Assisted in training animals for behavioral compliance, promoting positive interactions with visitors.
- Educated the public on proper pet care practices during tours and events, fostering community awareness.
- Collaborated with team members to develop enrichment activities, improving animal engagement levels.
Education
High School Diploma -
River Valley High School
Yuba City, CA06-2021
Skills
- Hand tool operations
- Critical Thinking
- Clerical
- Organizational skills
- Communication skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Attention to detail
- Customer engagement
- Taking orders
- Cleaning and sanitizing
- Safety awareness
- Integrity and honesty
- Basic math
- Leadership qualities
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Server
Applebee's
03.2024 - 08.2026
McDonalds Crew Manager
McDonald's
07.2022 - 01.2023
Crew member
JP Construction
04.2021 - 06.2021
Laborer
JP Construction
01.2019 - 02.2020
Crew Member
Ace Hardware
11.2018 - 01.2019
Animal Caretaker
Gaiser pets
12.2017 - 04.2018
High School Diploma -
River Valley High School