Kaitlyn Burleigh
New Caney,US
Summary
Skilled Laborer, Assistant manager and serving experience with 4+ years of customer service, being a team leader, and 2+ year's experience making food and making customers happy. Knowl about computers, and Microsoft word certified. Offering a can-do attitude and track record of being a successful team worker.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Applebees
Mount Pleasant, TX
08.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Laborer
TIC- The Industrial Company
Deport, TX
07.2023 - 08.2024
- Gathered and disposed of work site debris to eliminate safety hazards and increase team productivity
- Collected waste and trash from job sites and placed it in refuse containers to keep job sites clean and organized
- Learned how to complete turning and fixing solar tables with little supervision, which helped us complete a days schedule effectively and efficiently
- Used hand signals to coordinate communication between skid steer operators and ground workers
- Operated skid steers to lay out boxes and pick up trash to keep a clean work environment for safe and quality work.
Server
Olive Garden
New Caney, TX
10.2022 - 07.2023
- Kept up to date on the menu and special offers, recommending specific items based on customer preferences and food allergies
- Was frequently complimented by customers for going above and beyond my normal responsibilities
- Assisted customers in placing orders, explained menu items, and suggested appropriate alternatives for customers with food allergies
- Struck up a friendly conversation with guests in order to establish rapport and encourage repeat business
- Relayed orders to the bar and kitchen by accurately recording guest choices and entering them into the register
- Resolved guest and employee complaints to ensure complete customer satisfaction and workforce effectiveness.
Assistant Manager
Dominos
Porter, TX
08.2020 - 08.2022
- Exceeded sales targets and met business objectives by motivating employees and promoting targeted products
- Worked with the team to improve efficiency on various projects
- Kept track of cash receipts and deposits, improving accuracy and reducing discrepancies
- Instructed team members on how to implement successful operational and sales strategies
- I'm in charge of maintaining professional relationships with suppliers and customers
- I'm in charge of the day-to-day operations, which includes all food services.
Education
High School -
New Caney High School
New Caney, TX01.2020
Skills
- Microsoft Word
- Strong Work Ethic
- Skilled Problem Solver
- Inventory Management
- Sales Experience
- Customer Service
- Skid Steer Operator
- Hand tool operations
Certification
- Microsoft Word
- Food Handlers
- TABC
- Skid steer certified
Timeline
Server
Applebees
08.2024 - Current
Laborer
TIC- The Industrial Company
07.2023 - 08.2024
Server
Olive Garden
10.2022 - 07.2023
Assistant Manager
Dominos
08.2020 - 08.2022
High School -
New Caney High School