Jazmin Escalera
Sales Assoiciate/ Visual Merchandiser
San Antonio,TX
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. I am a goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
1
1
Language
Work History
Sales Associate/Visual Merchandiser
Nike
San Antonio , TX
10.2021 - Current
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Sales Associate
Lids Locker Room
San Antonio , TX
11.2020 - 12.2021
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to effectively build rapport and lasting relationships.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Consulted with businesses to supply accurate product and service information.
- Contributed to event marketing, sales and brand promotion.
Sales Associate
Hollister.Co
San Antonio , TX
07.2019 - 10.2019
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Education
High School Diploma -
Karen Wagner High School
San Antonio, TX 08.2015 - 05.2019
Associate of Arts - Kinesiology
Palo Alto College
San Antonio, TX 08.2019 - Current
Skills
Stocking and replenishing
Cash register operation
Sales trends
Apparel/Footwear Product knowledge
Problem-solving skills
Cash Handling
Shipment processing
Sales training
Excellent people skills
Multi-tasking strength
Merchandising understanding
Spanish
I am fully fluent in Spanish, can easily speak to consumers in Spanish as well as translate for them and others.
Timeline
Sales Associate/Visual Merchandiser
Nike
10.2021 - Current
Sales Associate
Lids Locker Room
11.2020 - 12.2021
Associate of Arts - Kinesiology
Palo Alto College
08.2019 - Current
Sales Associate
Hollister.Co
07.2019 - 10.2019
High School Diploma -
Karen Wagner High School
08.2015 - 05.2019