verified each individual's right to enter restricted areas denied access to unauthorized persons.
monitored surveillance cameras to identify suspicious activity and prevent possible crime.
Enhanced safety by conducting thorough and regular patrols of the premises.
managed crowed control at large scale events, effectively preventing any incidents while maintaining a positive atmosphere for attendees.
assisted visitors to provide directions, answer questions and meet requests.
make sure school is locked up after hours.
direct traffic during rush hour.
Customer Service Agent
Hallmark Aviation
Los Angeles, California
06.2023 - 02.2025
Responded to customer request for products, services, and company information.
Kept up to date on flights schedules to provide accurate information for travelers seeking assistance.
Utilized strong attention to detail skills when reviewing passengers document to for accuracy before issuing boarding passes.
assisted passengers with special needs, ensuring a comfortable and stress-free travel experience.
fostered a welcoming environment at the gate area by engaging in a friendly conversation with travelers and attending promptly to their concerns.
Assisted customers with flight check-ins and boarding procedures.
Cashier
Areas USA
Los Angeles, California
01.2021 - 02.2023
.
Accepted cash and credit card payments, issued receipts and provided change.
Assisted customers with menu selections and provided excellent service.
Collaborated with kitchen staff to ensure timely food delivery and accuracy.
Maintained cleanliness and organization of the cashier area throughout shifts.
Trained new staff on register operations and customer service protocols.
Greeted customers, answered questions and provided general information regarding menu items.
Balanced cash drawers at the beginning and end of shifts.
Performed opening and closing duties including counting money in register drawer, reconciling daily sales receipts and preparing deposits for bank pick-up.
cashier
Top Valu Market
Los Angeles, California
07.2014 - 02.2018
Maintained accurate cash drawer and balanced daily sales.
Handled returns and exchanges according to store policies.
Ensured a clean and organized checkout area for customer convenience.
Processed customer payments by cash, check, credit cards and gift cards accurately.
Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and there is adequate change available throughout shift.
Assisted customers with locating items in the store and provided product information when necessary.
Greeted customers upon entry into the store and thanked them for their patronage at checkout.
Verified age requirements for purchase of restricted items such as alcohol or cigarettes.
Adhered to safety protocols such as bagging groceries properly to prevent breakage or damage.