Jazmin Garcia
Dallas,TX
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
21
21
years of professional experience
Work History
QA Manager
PriMedical, Inc.
04.2019 - Current
- Monitored staff organization and suggested improvements to daily functionality.
- Updated reports, managed accounts, and generated reports for company database.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Conducted day-to-day administrative tasks to maintain information files.
Recovery Coach
Oliver Pyatt Centers
01.2012 - 06.2020
- Monitoring patient's emotional well being (including eating disordered behaviors) during the shift, and intervening with recovery focused directives when appropriate
- Responsible for transporting patients to and from the center safely and in a timely manner, in a vehicle that is provided by the center
- Participating in and monitoring daily meals and snacks with patients, including snack preparation
- Facilitating in meal pre-planning and meal process groups
- Documenting daily reports and patient meal logs all information, interactions, communications, behaviors and interventions in a timely fashion.
- Documented case management activity for accurate, reliable records.
Administrative/Sales Assistant
Tokutek
01.2011 - 01.2015
- Supporting the sales and marketing team by compiling, organizing, summarizing and reporting related sales and marketing information into reports, graphs, and presentations
- Updating Salesforce by inputting data from field sales compiling, consolidating, formatting, and summarizing information, creating graphs and presentations, and distributing reports as needed
- Assist and support sales personnel in achieving sales outcomes and goals
- Respond to emails, phone calls, and other forms of correspondence
- Assisting with trade show and event planning.
Office Manager
Subhash Jain, M.D
01.2009 - 01.2012
- Daily administration include answering phones, filing, preparing charts, typing dictated charts, calling in prescriptions and calling insurance companies for pre-authorization for medications and procedures
- Financial duties include submitting claims to health insurance companies, processing the responses of the companies, requesting payment from patients, paying general bills for the practice and maintaining a monthly aging report
- Traveling to our second location once a month and oversee the flow and maintenance of the office
- Conducting meetings with local physicians for marketing purposes
- Assisting the doctor with procedures when necessary and with regular patients as well when needed
- Checking and responding to emails sent to the doctor and myself on a daily basis.
Scheduling Manager
NY Rehab Pain Mgmt & Rehabilitative Services
01.2008 - 01.2009
- Ensured that all patients have been scheduled accurately per MD's recommendations within 24 hours of the examination
- Supervised all scheduling done in house and by outsourcing checking for accuracy and efficiency and correcting scheduling errors when necessary
- Prepared various assignments to make sure that patients are complying with appointments
- Generated a weekly report outlining best available times for PT appointments and provided it to the Operators and Front Desk staff to ensure patient flow
- Confirmations of all scheduled appointments.
Patient Coordinator
NY Rehab Pain Mgmt & Rehabilitative Services
01.2006 - 01.2008
- Initiated all new patient encounters by inputting their information into Eclipse, taking a brief medical history, and deciding upon which specialist would be most appropriate to evaluate patient
- Coordinated with Workers' Compensation, No-Fault, and Major Medical departments to ensure patients' schedule is in compliance with insurance allotments
- Scheduled diagnostic testing, medical reevaluations, and specialist referrals
- Liaison for patients in the solving of any problems or complaints
- Ensured all patients were in compliance with prescribed treatment schedule
- Served as translator for Medical Staff with Spanish-speaking patients
Office Manager
Natalia Meimaris, M.D
01.2003 - 01.2006
- Supervised employees in the completion of their job duties
- Maintained a spreadsheet of all office and medical supplies to ensure availability
- Ordered office and medical supplies as requested and needed by the doctor and other office staff
- Provided medical billing of various insurance companies for services rendered by the physician
- Oversaw the check-in and check-out process for each patient
- Verified the validity and requirements for compliance with various medical insurance carriers
- Developed and maintained successful relationships with vendors, suppliers and contractors.
Education
B.S - Legal Studies
CUNY- John Jay College
New York, NY2006
High School Diploma -
Forest Hills High School
Forest Hills, NY2003
Skills
- Software: Microsoft Word, Excel, PowerPoint, Centricity & Logician, Eclipse, Medics, Extended Care Professional, Salesforce, Discoverorg
- Employee Training
- Quality Assurance
- Team Leadership
- Sales and Marketing
Languages
English
Spanish
Timeline
QA Manager
PriMedical, Inc.
04.2019 - Current
Recovery Coach
Oliver Pyatt Centers
01.2012 - 06.2020
Administrative/Sales Assistant
Tokutek
01.2011 - 01.2015
Office Manager
Subhash Jain, M.D
01.2009 - 01.2012
Scheduling Manager
NY Rehab Pain Mgmt & Rehabilitative Services
01.2008 - 01.2009
Patient Coordinator
NY Rehab Pain Mgmt & Rehabilitative Services
01.2006 - 01.2008
Office Manager
Natalia Meimaris, M.D
01.2003 - 01.2006
B.S - Legal Studies
CUNY- John Jay College
High School Diploma -
Forest Hills High School
Similar Profiles
Keisha Ferguson, R.T. (R)(MR)(ARRT)Keisha Ferguson, R.T. (R)(MR)(ARRT)
Quality Assurance Specialist at PriMedical, Inc.Quality Assurance Specialist at PriMedical, Inc.
Shelly M. GlasgowShelly M. Glasgow
Vice President of Client Relations at PriMed Solutions & PriMedicalVice President of Client Relations at PriMed Solutions & PriMedical
Alexandre MorelAlexandre Morel
Director of Speech at Equality in ForensicsDirector of Speech at Equality in Forensics
Isaac MartinezIsaac Martinez
Medical Assistant at Expedian Urgent CareMedical Assistant at Expedian Urgent Care
Tierrini EvansTierrini Evans
Certified Nursing Assistant at Madison on MarshCertified Nursing Assistant at Madison on Marsh